Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
AccountManager
Holly Hope

Holly Hope

Stillwater,OK

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Volunteer

Stillwater Medical Center
Stillwater, OK
10.2018 - 05.2019
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported staff with clerical work and other office tasks.
  • Tracked volunteer hours in spreadsheets.
  • Helped with office tasks, taking messages, scanning documents and answering phone inquiries.

Prep Cook

The Parke Assisted Living
Tulsa, OK
06.2016 - 08.2016
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Trained and assisted new kitchen staff members.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.
  • Maintained food safety and sanitation standards.

Temp Worker

Barracuda Staffing
Tulsa, OK
03.2016 - 05.2016
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Adhered to company policies, safety procedures and performance standards.

Produce Clerk

Reasor's Foods
Tulsa, OK
10.2015 - 03.2016
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Crew Member

Taco Mayo
Poteau, OK
10.2013 - 03.2014
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.

Crew Member

Mcdonalds, PDI FOODS
Poteau , OK
03.2013 - 10.2013
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.

Education

Bachelor of Science - Psychology

Oklahoma State University
Stillwater, OK
12.2021

No Degree - Business And Information Technology

Kiamichi Technology Center - Poteau
Poteau, OK

High School Diploma -

Poteau High School
Poteau, OK
05.2015

Skills

  • Material Handling
  • Verbal and Written Communication
  • Adaptability and Dependability
  • Clerical Support
  • Computer Skills
  • Answering Phones
  • MS Office
  • Teamwork and Collaboration
  • Staff Assistance
  • Deadline Adherence

Additional Information

Currently seeking employment as I further my education in the medical field. Hoping to attend grad school and then medical school.

Timeline

Volunteer

Stillwater Medical Center
10.2018 - 05.2019

Prep Cook

The Parke Assisted Living
06.2016 - 08.2016

Temp Worker

Barracuda Staffing
03.2016 - 05.2016

Produce Clerk

Reasor's Foods
10.2015 - 03.2016

Crew Member

Taco Mayo
10.2013 - 03.2014

Crew Member

Mcdonalds, PDI FOODS
03.2013 - 10.2013

Bachelor of Science - Psychology

Oklahoma State University

No Degree - Business And Information Technology

Kiamichi Technology Center - Poteau

High School Diploma -

Poteau High School

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Holly Hope