Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Holly Jackson

Client Relations

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Fitness Manager

YMCA
Westlake Village, CA
04.2019 - 03.2020
  • Implemented and developed comprehensive fitness and wellness programs to promote healthy lifestyles.
  • Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
  • Managed and maintained clients accounts.
  • Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
  • Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
  • Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
  • Met or exceeded monthly revenue and training goals.

ACE Certified Personal Trainer

Independant
Thousand Oaks, CA
08.2018 - 03.2020
  • Educated clients on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Created comprehensive fitness programs tailored to needs and goals of each individual.
  • Assisted individuals in setting achievable fitness goals, monitoring progress for success.
  • Implemented new and creative exercise routines to keep participants motivated.
  • Encouraged participants to stay motivated and reach fitness goals.

Customer Service Manager

Ventura Vending, Inc.
Thousand Oaks, CA
12.2018 - 11.2020
  • Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
  • Negotiated contracts with outside carriers to minimize costs to company and customers.
  • Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
  • Addressed potential cancellations and offered catered solutions to retain accounts.
  • Followed through with client requests to resolve problems.
  • Created and reviewed invoices to confirm accuracy.

Education

Associate of Arts -

Moorpark College
Moorpark, CA
08.2003 - 05.2004

Skills

    Excellent Communication

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Certification

CPT -ACE Certified Personal Trainer

Timeline

Fitness Manager

YMCA
04.2019 - 03.2020

Customer Service Manager

Ventura Vending, Inc.
12.2018 - 11.2020

ACE Certified Personal Trainer

Independant
08.2018 - 03.2020

Associate of Arts -

Moorpark College
08.2003 - 05.2004

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Holly JacksonClient Relations