Holly Johnson
Store Supervisor
Long Beach,CA
Summary
Customer-focused supervisor with experience leading teams, managing inventory, and overseeing daily operations in retail and nonprofit environments. Known for calm leadership, strong communication, and maintaining organized, welcoming spaces. Skilled in mentoring staff, coordinating logistics, and delivering excellent customer experiences. Experience with cash management and problem-solving, ensuring financial integrity and operational excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Supervisor
Barnes and Noble College
08.2023 - Current
- Support daily retail operations including inventory management, ordering, returns, and stock accuracy.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Deliver knowledgeable, attentive customer service and resolve issues on the sales floor.
- Represent the brand during outreach events and support store presentation standards.
Assistant Archivist
Krishnamurti Foundation of America
06.2019 - 12.2022
- Enhanced archival organization by meticulously cataloging and labeling historical documents.
- Cataloged, organized, and preserved historical collections with a strong focus on accuracy.
- Maintained and corrected database records to improve accessibility and reliability.
- Met deadlines consistently while coordinating materials for leadership.
Program Coordinator
Krishnamurti Foundation of America
06.2014 - 06.2019
- Led logistics for educational programs and annual events serving 200+ attendees.
- Supervised, trained, and supported volunteers and program staff.
- Managed scheduling, budgeting, and operational coordination.
- Acted as liaison between presenters, staff, and participants.
- Implemented feedback systems to improve engagement and service quality.
- Supported donor and community relationships through clear communication and follow-through.
- Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
Education
Master of Arts - Education
Loyola College of Maryland
Baltimore, MD 05.2001 -
Skills
Customer service
Inventory management
Staff supervision
Problem-solving
Store opening and closing
Store maintenance
Supply ordering
Cash management
Employee training
Certification
Life Coach
Timeline
Store Supervisor
Barnes and Noble College
08.2023 - Current
Assistant Archivist
Krishnamurti Foundation of America
06.2019 - 12.2022
Program Coordinator
Krishnamurti Foundation of America
06.2014 - 06.2019
Master of Arts - Education
Loyola College of Maryland
05.2001 -