Holly Kachler
London
Summary
Graduate student familiar with reviewing regulations, legislation and policies. Excellent writing, presentation and public speaking skills. Skilled at research and campaign activities. Theater background provides creative means of problem solving and communication.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Team Leader
Madame Tussauds
London
2023.03 - Current
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Set and monitored weekly targets for operational team to increase product sales and revenue.
- Maintained up-to-date data, records and receipts for audits and reconciliation.
- Mentored and equipped employees with product knowledge to improve service delivery and sales.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Maintained accurate employee records and updates on performance, absence and HR conversations.
Retail Assistant
Madame Tussauds
London
2022.11 - 2023.03
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Worked with tireless drive and energy to maintain efficient sales operations during peak trading hours and promotional events.
Private Nanny
Private Family
Lithia, Florida
2021.12 - 2022.08
- Adhered to set timeframes to maintain consistency with nighttime routines.
- Cared for numerous young children, expertly coordinating and managing conflicting activity schedules.
- Safely transported children to and from school, events and activities, maintaining adherence to schedules to establish reliability and trust.
- Maintained secure, child-friendly environments with engaging activities and outdoor play.
- Assisted in light housework and laundry to reduce parents' workload.
Guest Experience Host
Superblue Miami
Miami, Florida
2021.08 - 2021.12
- Provided knowledge to guests on the various artists and pieces in the museum.
- Guided guests throughout the museum.
- Provided guests with necessary knowledge and materials for interactive pieces.
- Helped guest purchase tickets and add-ons while in the museum.
- Addressed enquiries, issues and concerns of visitors.
- Took photos and videos of visitors to preserve memorable experience.
Private Nanny
Private Family
Miami, Florida
2021.03 - 2021.12
- Developed creative games and activities, providing opportunities for learning and development of core skills.
- Adhered to set timeframes to maintain consistency with nighttime routines.
- Safely transported children to and from school, events and activities, maintaining adherence to schedules to establish reliability and trust.
- Assisted children with homework and school assignments, offering advice and guidance to build learner confidence.
- Performed cleaning, washing, ironing and laundry to maintain home order.
- Prepared healthy and nutritious meals to specific dietary requirements.
Children's Entertainer
Mad Science Miami
Miami, Florida
2021.03 - 2021.12
- Performed science experiments at children's birthday parties and after-school events to get kids interested in science.
- Prepared relevant props and costumes ahead of performances.
- Memorized routines for professional performances.
- Developed fun, engaging learning experiences for children of varying ages.
- Tailored performances to different audiences and locations.
- Performed with energy and enthusiasm to fully engage audiences.
Fellow
Campus Election Engagement Project
Miami, Florida
2019.08 - 2021.05
- Planned, coordinated and executed on campus events to gain insight into voting and policy.
- Educated students on voting and important policies that may affect them.
- Provided students with information necessary to register to vote and participate in local politics.
- Helped students register to vote or update voter registration.
- Encouraged dialogue about policy changes, leveraging information to better target initiatives and serve identified needs.
- Built positive relationships with local representatives to stay current on needs and understand policy impacts.
Volunteer Director
Christine for Congress
Miami, Florida
2020.02 - 2020.11
- Created grassroots campaign initiatives that successfully mobilised support.
- Oversaw teams of volunteers and monitored effectiveness of each area.
- Networked amongst donors and fundraised to generate money for the campaign.
- Planned and executed events with the public and private donors.
- Developed effective promotion and support strategies for candidate campaigns.
Retail Worker
Style Encore
Brandon, Florida
2018.09 - 2020.01
- Maintained meticulous store appearance through cleaning, organising and tidying of display areas.
- Operated cash registers with accuracy and processed cash and card transactions.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Built lasting relationships with clients through customer service interactions.
- Updated product labelling and pricing to reflect discounts and offers.
Education
Master of Arts - International Politics and Human Rights
City University of London
London 2022.10 -
Bachelor of Science - Political Science
Barry University
Miami, Florida 2018.08 - 2021.12
Skills
- Superior communication skills
- Guest service
- Community engagement
- Campaign development experience
- Microsoft Suite
- Musical theatre
- Public speaking
- Problem-Solving
Voluntary work
- Stamps Day of Service, 2018, 2019, 2020, 2021
- Andrew Gillum Youth Day of Action, 2018
- 'Get Woke' Mini Seminar Speaker, 2018
- Ben and Jerry's Amendment 4 Campaign, 2018
- Anti-Trans Military Ban Protest Organizer, 2018
- Global Climate Strike, 2019
- Independent Colleges and Universities Legislative Action, 2019
- Black Lives Matter Fishhawk Organizer, 2020
- Planned Parenthood, 2022
- Woman's March, 2021, 2022
Interests
- Theater
- Activism
- Policy
- Reading
- Art
- Ceramics
- Social Justice
- Sustainability
Timeline
Team Leader
Madame Tussauds
2023.03 - Current
Retail Assistant
Madame Tussauds
2022.11 - 2023.03
Master of Arts - International Politics and Human Rights
City University of London
2022.10 -
Private Nanny
Private Family
2021.12 - 2022.08
Guest Experience Host
Superblue Miami
2021.08 - 2021.12
Private Nanny
Private Family
2021.03 - 2021.12
Children's Entertainer
Mad Science Miami
2021.03 - 2021.12
Volunteer Director
Christine for Congress
2020.02 - 2020.11
Fellow
Campus Election Engagement Project
2019.08 - 2021.05
Retail Worker
Style Encore
2018.09 - 2020.01
Bachelor of Science - Political Science
Barry University
2018.08 - 2021.12