Holly Kardisco
Cheyenne,WY
Summary
Seasoned Provider Relations Representative possessing in-depth knowledge of various insurance plans and policies. Expertise in handling high volume of calls, efficiently resolving disputes and identifying ways to improve processes. Communicative and detail-oriented individual with excellent interpersonal abilities.
Overview
38
38
years of professional experience
Work History
Provider Relations Specialist
Blue Cross And Blue Shield
05.2023 - Current
- Contributed to and enhanced audit processes to maximize quality management standards.
- Managed provider relations mailbox by triaging inquiries, facilitating resolution of incoming requests and forwarding requests to appropriate parties.
- Maintained up-to-date knowledge of industry regulations, updating policies as needed to ensure compliance.
- Assisted in the development of new programs and services, increasing opportunities for network expansion.
- Improved provider satisfaction by addressing concerns promptly and effectively.
HEAVY EQUIPMENT OPERATOR
LOWE'S DC
01.2015 - 05.2023
- Heavy equipment operator
- In charge of filling orders
- Involved and part of the safety personnel.
QUALITY INSPECTOR
POLARIS INDUSTRIES
01.2015 - 01.2020
- Quality inspector on all boats and parts
- Data entry.
MANAGER/OWNER
NOAH'S ARK NUTRITION CENTER
01.2007 - 01.2015
- Recruit, hire, train and coach 4 team members
- In charge of the accounting, purchase orders, filing, computer POS and data entry.
MANAGER
LJKHP CONSTRUCTION COMPANY
01.1994 - 01.2007
- Recruit and hire team members
- In charge of the accounting, purchase orders, record keeping, filing and data entry
- Involved and participated in drywalling, painting and laying of flooring.
RESTAURANT MANAGER
TACO JOHN'S
01.1986 - 01.1994
- Recruit, hire, train and coach 10 staff members in customer service skills, food and beverage knowledge, sales, and health and safety standards
- Kept up with the record keeping and accounting
- In charge of the back-office paperwork and filing.
Education
High School Diploma -
Lake Michigan Community College
Niles, MISkills
- Accounting & Budgeting
- Excellent interpersonal and communication skills
- Poised under pressure
- Fun and energetic
- Computer Skills
- Active Listening
- Good Telephone Etiquette
- Organizational Skills
- Data Entry
Physical Address
714 Murray Rd #7, Cheyenne, WY, 82007
Mailing Address
P.O. Box 1591, Cheyenne, WY, 82003
Timeline
Provider Relations Specialist
Blue Cross And Blue Shield
05.2023 - Current
HEAVY EQUIPMENT OPERATOR
LOWE'S DC
01.2015 - 05.2023
QUALITY INSPECTOR
POLARIS INDUSTRIES
01.2015 - 01.2020
MANAGER/OWNER
NOAH'S ARK NUTRITION CENTER
01.2007 - 01.2015
MANAGER
LJKHP CONSTRUCTION COMPANY
01.1994 - 01.2007
RESTAURANT MANAGER
TACO JOHN'S
01.1986 - 01.1994
High School Diploma -
Lake Michigan Community College
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