Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Holly Keeling

Fort Gibson

Summary

Empathetic professional with hands-on experience providing quality psychological services to children and adults. Skilled in identifying, assessing and diagnosing mental health and emotional issues. Develops and implements treatment plans and provides counseling and therapy to obtain maximum results for patients.


Mental health professional with background in counseling and client care. Extensive experience in developing and implementing therapeutic strategies that foster client well-being. Known for collaborative teamwork, adaptability, and reliability in dynamic environments. Skilled in crisis intervention and client assessment.

Overview

20
20
years of professional experience

Work History

Case Manager

Integrity Pathways
06.2022 - Current
  • Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
  • Facilitated group counseling sessions, fostering a supportive environment for clients to share experiences and coping strategies.
  • Monitored client progress through regular evaluations, adjusting treatment plans as needed for optimal results.
  • Increased client satisfaction with timely interventions and effective case management strategies.
  • Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
  • Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Trained new case managers, raising team's overall competency and service delivery standards.
  • Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
  • Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
  • Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.

LPC Intern

Integrity Pathways
10.2023 - 08.2024
  • Promoted self-awareness, resilience, and coping skills among clients through targeted interventions and skill-building exercises.
  • Encouraged clients to express their thoughts and feelings openly during therapy sessions, allowing for deeper exploration of underlying issues contributing to their concerns.
  • Improved client understanding of mental health conditions through psychoeducation and resource sharing.
  • Enhanced client progress by developing personalized treatment plans and setting attainable goals.
  • Worked in the public school system seeing clients for therapy and group therapy.
  • Contributed to ongoing professional development through active participation in clinical supervision sessions.

Care Manager

Nancy Steveson
01.2017 - 10.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Analyzed key performance indicators to assess and manage risk, evaluating patient care and creating procedural changes to increase efficiency.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Worked with providers to define quality metrics and outcome reporting process.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Reviewed and evaluated test results to suggest care and treatment options.
  • Enhanced patient care by developing and implementing individualized care plans.

Real Estate Appraiser

Keeling Appraisers
02.2013 - 06.2022
  • Gathered information on nearby properties to compare and help make value determinations on properties.
  • Stayed updated on market trends for local area and similar property types.
  • Researched land, property and market values to complete estimations.
  • Inspected new and existing properties and noted distinctive characteristics.

Direct Care Specialist

Oklahoma School For The Blind
10.2011 - 08.2012
  • Helped with dorm management tasks, meal preparation, grocery shopping and routine cleaning.
  • Arranged transportation and accompanied patients for field trips and home on the weekends for students.
  • Kept students engaged in social networks and communities for personal health and growth.
  • Assisted students in dorm and classroom with daily tasks such as homework and hygiene.

Fire Dispatcher

Muskogee Fire Department
10.2004 - 07.2012
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Read system maps and caller information, and documented details in system.
  • Routed calls to police, fire and ambulance service to meet individual call needs.

Education

Master of Science - Counseling

Mid-America Christian University
Oklahoma City, OK
09-2024

Bachelor of Science - Psychology

University of Phoenix
Tulsa, OK
03.2013

Associate of Arts - Human Services Management

University of Phoenix
Tulsa, OK
07.2010

High School Diploma -

Fort Gibson High School
Fort Gibson, OK
05.1997

Skills

  • Kind and Empathetic
  • Problem Identification
  • Case management
  • Active listening
  • Organization and multitasking
  • Documentation and reporting
  • Relationship building
  • Decision-making
  • Conflict resolution
  • Positive attitude
  • Email and telephone etiquette
  • Client advocacy
  • Community resources
  • Case planning
  • Critical thinking
  • Community outreach
  • Crisis intervention
  • Emotional awareness
  • Treatment Planning
  • Case documentation
  • Problem-solving

References

References


Ashli Scott

918-441-2161


Judy Paden

918-577-0358


Trena Clopton

918-360-9564





Timeline

LPC Intern

Integrity Pathways
10.2023 - 08.2024

Case Manager

Integrity Pathways
06.2022 - Current

Care Manager

Nancy Steveson
01.2017 - 10.2023

Real Estate Appraiser

Keeling Appraisers
02.2013 - 06.2022

Direct Care Specialist

Oklahoma School For The Blind
10.2011 - 08.2012

Fire Dispatcher

Muskogee Fire Department
10.2004 - 07.2012

Master of Science - Counseling

Mid-America Christian University

Bachelor of Science - Psychology

University of Phoenix

Associate of Arts - Human Services Management

University of Phoenix

High School Diploma -

Fort Gibson High School

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Holly Keeling