Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Ketcham

Liverpool,NY

Summary

Human Resource Advisor and Coach with extensive experience in guiding associates on State and Federal Laws such as FMLA, DBL, PFL, among others, as well as company policies. Maintaining accurate records of personnel data in HRIS software such as Workday, Kronos, and Peoplesoft. Extensive background in offering comprehensive onboarding and recruitment assistance. Collaborated with other departments to ensure compliance with local laws and regulations regarding employment practices. Assisting the Human Resource Manager with developing training programs for new and existing employees.

Overview

12
12
years of professional experience

Work History

Human Resource Generalist

HP Hood LLC
05.2024 - Current
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
  • Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.

Human Resource Advisor

Lowes - XDT
01.2019 - Current
  • Responsible for building, nurturing and sustaining strong partnerships with supervisors and site leadership as well as managing the human resources functions for the location.
  • Extensive background in offering comprehensive onboarding and recruitment assistance, including guiding new hires through the orientation process.
  • Assigning and opening 50 new XDT locations across the US.
  • Experience working with the associate on State and Federal Laws i.e FMLA, DBL, PFL, etc. and company policies.
  • The HR Advisor leverages HR expertise, knowledge and experiences to provide sound judgement, guidance and thought partnership to support and drive innovative solutions that will enable the business to achieve their goals.
  • Managed employee relations issues such as performance management, disciplinary action and grievances.
  • Assisted the HR Manager with developing training programs for new and existing employees.
  • Collaborated with other departments to ensure compliance with local laws and regulations regarding employment practices.
  • Assessed training needs based on performance evaluations or feedback from managers.
  • Compiled reports related to hiring, termination, promotions, absences, turnover rates.
  • Assisted with payroll processing by verifying timekeeping records.

Human Resource Coach

CDT warehouse
10.2018 - 10.2023
  • Manage the administrative and human resources functions for the CDT warehouse.
  • This includes coordinating the hiring and orientation of new employees; administering employee compensation and benefits; handling worker compensation claims and records; and driving employee engagement by managing the EOS process and encouraging employee participation.
  • Provided guidance to managers on employee relations issues.
  • Maintained accurate records of personnel data in the HRIS system.
  • Developed training programs for new hires and existing employees.

District Manager

BJ's Wholesale Club
01.2014 - 10.2018
  • Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
  • Developed and implemented district-wide sales strategies to increase revenue and market share.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Supervised various locations, enforcing high-quality standards of operation.

Education

Associate of Applied Science - Business Administration

Cayuga Community College
Auburn, NY

Skills

  • On-line recruiting and interviewing
  • HRIS - Workday, Kronos, Peoplesoft
  • LMS, staff training and development
  • MS Office
  • Retail inventory management
  • Loss Prevention all areas of safety and Potential loss
  • Supply management
  • IT troubleshooting and problem solving
  • New hire orientation
  • Maintain personnel files
  • Compensation/benefits administration
  • Performance appraisals
  • Multi-unit Management
  • Accounting room auditor
  • Facilities maintenance
  • Conflict resolution skills
  • Budgeting and scheduling
  • New employee orientations
  • Recruitment

Timeline

Human Resource Generalist

HP Hood LLC
05.2024 - Current

Human Resource Advisor

Lowes - XDT
01.2019 - Current

Human Resource Coach

CDT warehouse
10.2018 - 10.2023

District Manager

BJ's Wholesale Club
01.2014 - 10.2018

Associate of Applied Science - Business Administration

Cayuga Community College

Similar Profiles

CREATE PROFILE