Dedicated and result-driven Premier Banker with a proven track record of excellence in delivering top-notch financial services to high-net-worth clients. Possessing extensive experience in wealth management and personalized banking solutions. Known for building long-lasting client relationships and exceeding performance targets. Adept at providing exceptional customer service and driving revenue growth. Eager to leverage expertise and skills to drive business success in a dynamic banking environment.
Work History
Wells Fargo Bank, N.A.
Dalton, Ga
Senior Premier Banker March 2012 - Present
Built lasting relationships with clients through proactive communication and regular followups.
Delivered onboarding training sessions for new Premier Bankers, sharing best practices and fostering a culture of excellence within the team.
Improved client satisfaction by delivering personalized financial solutions and exceptional customer service.
Increased referrals from satisfied customers, resulting in new business and revenue growth.
Enhanced client experience by promptly addressing concerns or inquiries related to account transactions or service issues.
Developed and maintained strong customer relationships, providing exceptional service and advice.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Wells Fargo Bank, N.A.
Dalton, Ga
Teller, Personal Banker 1 & 2, April 1987-Feb 2012
Maintained and balanced cash drawer daily
Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
3rd Shift Supervisor, Medical Technologist at [Hamilton Medical Center, Dalton, GA]3rd Shift Supervisor, Medical Technologist at [Hamilton Medical Center, Dalton, GA]