Wells Fargo Bank, N.A.
Dalton, Ga
Senior Premier Banker March 2012 - Present
- Built lasting relationships with clients through proactive communication and regular followups.
- Delivered onboarding training sessions for new Premier Bankers, sharing best practices and fostering a culture of excellence within the team.
- Improved client satisfaction by delivering personalized financial solutions and exceptional customer service.
- Increased referrals from satisfied customers, resulting in new business and revenue growth.
- Enhanced client experience by promptly addressing concerns or inquiries related to account transactions or service issues.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
