Holly Kludt
Madison,WI
Summary
Proven track record of exceeding sales targets at Dry Goods USA and streamlining operations at Fairway Mortgage. Demonstrates strong organizational skills and an analytical mindset, contributing to team efficiency and problem-solving. Proficient in essential software tools and skilled in collaboration, combining technical knowledge with clear communication to support project success.
Overview
4
4
years of professional experience
Work History
Intern
Fairway Mortgage
05.2024 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Collaborated with senior management on new methods to connect with clients.
- Initiated and secured new business deals by engaging with over 100 clients per week.
Sales Associate
Dry Goods USA
03.2021 - 09.2021
- Consistently met or exceeded sales targets in a commission-based environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Mechanical Engineering
University of Wisconsin - Madison
Madison, WI05.2027
High School Diploma -
Brookfield Academy
Brookfield, WI05.2023
Skills
Attention to Detail
Fast Learner
Outstanding communication skills
Teamwork and Collaboration
Analytical mindset
Problem-Solving
Timeline
Intern
Fairway Mortgage
05.2024 - Current
Sales Associate
Dry Goods USA
03.2021 - 09.2021
Bachelor of Science - Mechanical Engineering
University of Wisconsin - Madison
High School Diploma -
Brookfield Academy
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