Holly Knotts
Cincinnati
Summary
Skilled Scheduler familiar with compliance and documentation requirements. Hardworking professional with an organized approach.
Results-oriented Scheduler highly effective at managing calendars in demanding, fast-paced environments and versed in resource loading and operations sequencing.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Ambitious academic discipline student committed to academic excellence. Prepared to implement diverse skill sets, technical proficiencies, and new perspectives to leadership personnel. Excellent computer skills to troubleshoot technical issues and proficiency with Microsoft Office Suite.
Overview
9
9
years of professional experience
Work History
Scheduler
The Christ Hospital Health Network
Cincinnati
05.2025 - Current
- Determined the most efficient timeline for completing a given assignment while ensuring optimal resource utilization.
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Maintained accurate records of all tasks completed by the team.
- Analyzed resource requirements for each project and identified potential conflicts or delays.
- Ensured compliance with established policies and procedures related to scheduling activities.
- Provided support in identifying critical path activities to ensure deadlines are met.
- Coordinated with other departments regarding resources needed for specific projects.
- Created, updated, and monitored project schedules for multiple departments.
- Scheduled and confirmed appointments.
- Handled incoming calls and directed callers to appropriate department or employee.
- Maintained positive working relationship with fellow staff and management.
- Maintained front desk to provide positive first impression.
- Performed accounting or financial analysis.
- Greeted guests and vendors to assist in navigating space.
- Answered phones and routed voicemails to respective employees.
- Received and distributed mail, letters and packages.
- Stocked inventory and ordered office and kitchen supplies.
- Offered reception coverage to relieve staff during absences or breaks.
- Reviewed and approved vendor invoices.
- Coordinated support to facilitate general office operations.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
- Broke down boxes for garbage and recycling.
- Participated in credit and collections activities.
Truck Driver
KRM Trucking
Florence, Kentucky
09.2024 - 06.2025
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Verified load against shipping papers to ensure accuracy of shipment.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
- Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
- Complied with DOT requirements for background checks prior to operating a CMV.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Communicated with dispatchers regarding pickup and delivery times.
- Managed personal driving time according to Hours of Service regulations.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Hooked and unhooked trailers from tractor and converter dollies.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Medical Transporter
Mercy Hospital Medical Center
Cincinnati, OH
11.2021 - 02.2022
- Complied with all safety policies related to transporting patients within a hospital setting.
- Inspected vehicles for cleanliness, safety, and proper functioning prior to use.
- Transported specimens, documents, and medical supplies from one department or facility to another.
- Assisted patients in wheelchairs and other ambulatory devices to move safely between medical facilities.
- Demonstrated excellent customer service skills when interacting with patients and their families.
- Met regularly with management team members to discuss new initiatives or changes in existing procedures.
- Operated a variety of vehicles including wheelchair vans, ambulances, shuttle buses.
- Responded quickly and calmly in emergency situations as needed.
- Ensured that all necessary equipment was available in the vehicle at the time of transport.
- Loaded and unloaded stretchers onto ambulance gurneys or other lifting and transport devices safely and securely.
- Assisted in loading and unloading luggage for passengers traveling via air ambulance flights.
- Provided courteous customer service while assisting patients with their transportation needs.
- Observed strict confidentiality guidelines with respect to patient information.
- Kept accurate records of mileage traveled and fuel consumption for each vehicle assigned.
- Followed established protocols for communication among healthcare personnel regarding patient transfers.
EMT-Basic
Mercy Transportation
Cincinnati, OH
05.2017 - 07.2019
- Documented patient condition and treatment to facilitate plan of care.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Trained new hires by offering insight into job duties and assessing shift performance.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
- Documented calls in reports detailing incident type and course of treatment.
- Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
- Remained level-headed and proactive during emergency situations.
- Evaluated patients' medical status and monitored vital signs during transit.
- Demonstrated dedication to providing quality care through continued training and education.
- Operated emergency vehicles with caution to keep patients, public, and first responders safe.
- Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Education
EMT Basic - EMT Basic
Pickaway Ross Joint Vocational School
Chillicothe, OH03.2012
Skills
- Vehicle inspection
- Safety compliance
- Route planning
- Load verification
- Record keeping
- Customer service
- Emergency response
- Time management
- Communication skills
- Problem solving
- Team collaboration
Timeline
Scheduler
The Christ Hospital Health Network
05.2025 - Current
Truck Driver
KRM Trucking
09.2024 - 06.2025
Medical Transporter
Mercy Hospital Medical Center
11.2021 - 02.2022
EMT-Basic
Mercy Transportation
05.2017 - 07.2019
EMT Basic - EMT Basic
Pickaway Ross Joint Vocational School