Holly Landers
Pinellas Park,FL
Overview
25
25
years of professional experience
Work History
Receptionist
Suncoast Environmental Controls
Largo, FL
07.2016 - 11.2024
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Coordinated meeting room bookings and arranged catering for meetings and events.
- Participated in emergency r
- Participated in emergency response drills and maintained knowledge of safety procedures.
- Assisted with onboarding of new employees by providing orientation information and support.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Quickbooks
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
Administration Assistant
Arizona Department of Corrections
Florence, AZ
03.2000 - 06.2006
- Tracked project performance data to generate reports and keep management informed of important trends.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Assisted with the preparation of reports, presentations and spreadsheets.
- Provided general clerical support as required by departmental needs.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Scheduled appointments for department personnel as needed.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Performed data entry tasks accurately within specified timeframes, including payroll For 200 correction officers.
Education
Associate of Arts - Secretarial Science
Cape Cod Community College
West Barnstable, MA05-1963
Skills
- Scheduling
- Bookkeeping
- Front desk operations
- Multi-line telephone skills
- File management
- Data inputting
- Telephone skills
- Multi-line telephone systems
- Mail distribution
Timeline
Receptionist
Suncoast Environmental Controls
07.2016 - 11.2024
Administration Assistant
Arizona Department of Corrections
03.2000 - 06.2006
Associate of Arts - Secretarial Science
Cape Cod Community College