Warehouse professional with a proven track record at Amazon, excelling in order fulfillment and safety protocols. Recognized for enhancing accuracy in order processing and maintaining a clean, organized workspace. Self-motivated and detail-oriented, I consistently contribute to team goals while ensuring efficient packaging and labeling practices.
Overview
6
6
years of professional experience
Work History
Online Digital Shopper
Walmart
11.2023 - 03.2024
Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
Tracked substitutions and informed customers of changes.
Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
Implemented rigorous quality control measures for all products listed on the platform, ensuring customers received high-quality items consistent with their expectations.
Provided exceptional customer service through proactive communication channels such as live chat and social media platforms, fostering loyalty among shoppers.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.