Summary
Overview
Work History
Education
Skills
Timeline
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Holly Langille

Altoona,IA

Summary

Warehouse professional with a proven track record at Amazon, excelling in order fulfillment and safety protocols. Recognized for enhancing accuracy in order processing and maintaining a clean, organized workspace. Self-motivated and detail-oriented, I consistently contribute to team goals while ensuring efficient packaging and labeling practices.

Overview

6
6
years of professional experience

Work History

Online Digital Shopper

Walmart
11.2023 - 03.2024
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
  • Implemented rigorous quality control measures for all products listed on the platform, ensuring customers received high-quality items consistent with their expectations.
  • Provided exceptional customer service through proactive communication channels such as live chat and social media platforms, fostering loyalty among shoppers.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Worked productively with customers to meet order requirements and service expectations.

Warehouse Worker

Brownells
03.2024 - 07.2025
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Reduced order processing times with meticulous attention to order picking and packaging.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Helped train new employees in safe practices and warehouse procedures.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Warehouse Worker

Amazon
11.2021 - 08.2023
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Reduced order processing times with meticulous attention to order picking and packaging.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Helped train new employees in safe practices and warehouse procedures.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.
  • Maintained clean, orderly work environment free of hazards.

Warehouse Worker

Graphic Packaging International
06.2019 - 11.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.
  • Maintained clean, orderly work environment free of hazards.
  • Assembled pallets and crates for secure transportation of materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Operated equipment while observing standard safety procedures.

Education

Clarke Community High School
Osceola, IA
05.1998

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Heavy lifting
  • Warehouse safety
  • Order picking
  • Clear communication
  • Attention to detail
  • Sorting and labeling
  • Order picking and processing
  • Punctual and dependable
  • Order fulfillment
  • Pallet jacks
  • Safety protocols
  • Order preparation

Timeline

Warehouse Worker

Brownells
03.2024 - 07.2025

Online Digital Shopper

Walmart
11.2023 - 03.2024

Warehouse Worker

Amazon
11.2021 - 08.2023

Warehouse Worker

Graphic Packaging International
06.2019 - 11.2021

Clarke Community High School