Summary
Overview
Work History
Education
Skills
Work Availability
Additional Information
Timeline
Receptionist
Holly LeBlanc

Holly LeBlanc

PEABODY,MA

Summary

My objective is to find a remote/virtual/at home position with a company or facility that offers rewarding career options. I am eager to learn new ventures and also absorb new material quickly. I consider myself an outgoing, confident, organized and pleasant professional with 20 years experience in various fast-paced business offices. I posses excellent interpersonal skills, and the respect of confidentiality. Currently, I have a positive list of professional references that can be given to you upon interest or request.

Seasoned retail management professional with demonstrated history of success in boosting team productivity and operational efficiency. Manage and encourage staff to achieve continuous improvements and maximize customer service standards. Proven leader with analytical approach to tackling day-to-day and complex challenges. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

21
21
years of professional experience

Work History

Front End Coordinator

TJMAX
PEABODY, MA
01.2012 - 07.2018
  • In charge of multitasking, problem solving and coordination for the front end of a retail store
  • Including: operation of cash registers,customer purchases, returns, customer service and support
  • Assisted management running daily reports, cash drops and cash replenishment
  • Participated in the training of new hires, as well as the process of evaluating performance over the first ninety days of employment.
  • Skilled at working independently and collaboratively in a team environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Excellent communication skills, both verbal and written.

Executive Administrative Assistant

KGCI GROUP
Saugus
01.2008 - 01.2010
  • Assistant to the president/humanitarian of a global investment corporation
  • Controlled multi-line switchboards, prepared marketing materials, prioritized multi-tasks, proofed humanitarian documents, data entry, coding, accounts payable and receivables.
  • Skilled at working independently and collaboratively in a team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proven ability to learn quickly and adapt to new situations.
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.

Office Manager

Dentim Auto Sales
Rochester, NH
01.2004 - 01.2007
  • Responsible for; inventory, data-entry, accounts payable and receivables, bank reconciliation, payroll, sales consulting, scheduling, customer service, and financing.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed and maintained courteous and effective working relationships.
  • Worked effectively in fast-paced environments.

Patient Accounts Supervisor

Life Care Center of the NS
Lynn, MA
12.2000 - 01.2002
  • Managed residents finances, third party billing, medical coding, collections, assisted business office manager with; payroll, audited various HMO and health insurance reviews, prepared monthly turnaround documents and bank reconciliation.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to learn quickly and adapt to new situations.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Temp Worker

JR Personel
Peabody, MA
01.1998 - 07.2000
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Receptionist/Accounts Payable

Pioneer Behavioral Health
Peabody, MA
01.1998 - 01.2000
  • In charge of the corporate offices main switchboard, prepared marketing materials for numerous executives and advisors; prioritized administrative multi-tasks and their schedules, organized medical data entry and billing, assisted accounts payable with various general ledger accounts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Skilled at working independently and collaboratively in a team environment.
  • Identified issues, analyzed information and provided solutions to problems.

Education

Associates Degree - Medical Administration

North Shore Community College, North Shore Regional, Lynn Classical High School
Danvers, MA
2004

Lynn Classical High School
Jobs For BAYSTATE GRADS Program
1996

Skills

  • Strong communication skills, both verbal and written
  • Computer skills
  • Strong problem solving skills and ability to think quickly, professionally and
  • Efficiently
  • Ability to represent any organization in a professional manner
  • Experienced Medical Terminology knowledge
  • Advanced internet literate and also various social networking familiarity
  • Problem-Solving Skills
  • Confidential Records Management
  • Effective Planning
  • Effective Working Relationships
  • Accounts Payable and Accounts Receivable
  • Time Management
  • Opening and Closing Procedures
  • Loss Prevention Strategies
  • Cash Handling
  • Customer Interaction
  • POS Inventory System Operation
  • Front-End Support
  • Accurate Money Handling
  • Customer Service Process Improvement
  • Maintaining Clean Work Areas
  • Register Overrides and Voids
  • Product and Service Sales
  • Verbal and Written Communication
  • Refunds Exchanges and Adjustments
  • Office Supplies and Inventory
  • Staff Management
  • Workflow Management
  • Telephone Etiquette
  • Hospitality Service
  • Financial Management
  • Word Processing
  • Sales Assistance
  • Goals and Performance
  • Administrative Skills
  • Microsoft Office
  • Credit Returns Processing
  • Financial Recordkeeping
  • Merchandise Unloading
  • Database Management
  • Refund Processing
  • Staff Supervision
  • Inventory Restocking
  • Price Verifications
  • Listening Skills
  • Sales Strategies
  • Order Management
  • Team Supervision
  • Social Perceptiveness
  • Leadership and Change Management
  • Cash Handling and Reconciliation
  • Health and Safety Procedures
  • Manage Employees
  • Departmental Procedures
  • Calendar and Scheduling Software
  • Special Assignments
  • Customer Relations Skills
  • Shrink Minimization
  • Visual Merchandising
  • Handling Complaints
  • Hygiene Standards
  • Write Reports
  • Retail Industry Experience
  • Office Organization
  • Vendor Negotiations
  • Thorough Knowledge of Product
  • Financial Transactions
  • Implementing Pricing Strategies
  • Flexible Work Schedule
  • Staff Training
  • Mentoring

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information

At the present time, I am only looking for a remote/virtual position.

Timeline

Front End Coordinator

TJMAX
01.2012 - 07.2018

Executive Administrative Assistant

KGCI GROUP
01.2008 - 01.2010

Office Manager

Dentim Auto Sales
01.2004 - 01.2007

Patient Accounts Supervisor

Life Care Center of the NS
12.2000 - 01.2002

Temp Worker

JR Personel
01.1998 - 07.2000

Receptionist/Accounts Payable

Pioneer Behavioral Health
01.1998 - 01.2000

Associates Degree - Medical Administration

North Shore Community College, North Shore Regional, Lynn Classical High School

Lynn Classical High School

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Holly LeBlanc