Summary
Overview
Work History
Education
Skills
Timeline
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HOLLY LOPEZ

HOLLY LOPEZ

Killeen,TX

Summary

Dynamic and dependable professional with a strong background in customer service at Banner Baywood Medical Center. Proven ability to enhance client satisfaction through effective communication and attention to detail. Skilled in problem-solving and time management, consistently delivering results in fast-paced environments while maintaining a positive attitude.

Overview

2026
2026
years of professional experience

Work History

Home Rennovation

SAHM
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Delivery Driver

Pizza Hut
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.

Driver

Uber Eats
01.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

EVS Housekeeper

Banner Baywood Medical Center
08.2015 - 08.2016
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.

Education

Bachelor Criminal Justice And Sociology -

Ashford University
San Diego, CA

Certificate - Coding And Building

Allied University
Laguna Hills, CA
12.2011

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening

Timeline

Driver

Uber Eats
01.2024 - Current

EVS Housekeeper

Banner Baywood Medical Center
08.2015 - 08.2016

Home Rennovation

SAHM

Delivery Driver

Pizza Hut

Bachelor Criminal Justice And Sociology -

Ashford University

Certificate - Coding And Building

Allied University

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HOLLY LOPEZ