Medical Office Manager
PALM Health Center
08.2020 - Current
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Managed financial aspects of the office including budgeting, forecasting, and expense tracking to optimize profitability.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Addressed and remedied all patient or team member issues.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Coordinated office events, seminars and meetings for staff and clients.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
