Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Mackendrick

Fowler,OH

Summary

Demonstrated excellence in customer service and hygiene maintenance in fast-paced settings. Seasoned commercial cleaner with a focus on floor care, glass cleaning, and restroom sanitation. Detail-oriented approach ensures a consistently clean and professional atmosphere.

Overview

2
2
years of professional experience

Work History

Janitorial Cleaner - YSU Housing

Servpro
Youngstown, OH
09.2023 - Current
  • Notified superiors of damaged fixtures, dispensers and furniture or building issues.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Move heavy furniture for deep cleaning purposes if necessary.
  • Empty wastebaskets and replace liners.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Dusted furniture, machines or equipment.
  • Serviced, cleaned and restocked restrooms.
  • Vacuum carpets and rugs with industrial vacuum cleaner.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
  • Sweep and mop floors, hallways, lobbies, restrooms, offices and other areas.
  • Transport trash to disposal area at end of shift.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Disposed of waste and gathered individual trash bags to place in receptacles.
  • Followed company uniform, performance and security policies with every job.
  • Maintained accountability for building keys, master keys and access cards.
  • Polish metal fixtures and fittings.
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

Associate of Applied Science - Drafting And Design

Youngstown State University
Youngstown, OH
06-2002

Skills

  • Customer service
  • Time management
  • Task prioritization
  • Communication skills
  • Restroom sanitation
  • Chemical safety compliance
  • Inventory management
  • Deep cleaning techniques
  • Attention to detail
  • Adaptability in cleaning
  • Supply delivery
  • Waste and recycling management
  • Health and hygiene standards
  • Trash collection and removal
  • Safety standards and protocols
  • Deep cleaning
  • Decision-making
  • Verbal and written collaboration

Timeline

Janitorial Cleaner - YSU Housing

Servpro
09.2023 - Current

Associate of Applied Science - Drafting And Design

Youngstown State University

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