Holly Marchant
lehi
Summary
Dedicated professional with demonstrated strengths in customer service and time management. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.
Developed essential skills in healthcare environment, including patient care, communication, and teamwork. Seeking to transition into new field where these transferrable skills can be applied effectively. Aiming to leverage these abilities to contribute meaningfully in adynamic and supportive workplace.
Overview
17
17
years of professional experience
Work History
CNA
Amazing Care Home Health Services
03.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
Client Care Coordinator
Homewatch Caregivers
04.2022 - 03.2024
- Followed up on customer complaints to offer personalized assistance with issues
- Managed records, reports, and correspondence for the team
- Placed outbound calls for follow-ups and reached out to prospective clients
- Created schedules for all clients and caregivers within our company in Utah Valley
Activities Director
Heritage Gardens Assisted Living Facility
12.2018 - 04.2022
- Engaged residents through events, small groups, and personal attention
- Promoted exceptional quality of life for all residents by innovating, organizing, and conducting entertaining and stimulating activities
- Scheduled movies, entertainment, and other special events
- Documented preferences and helped develop relevant activities
- Maintained master calendar and all relevant records
- As the unofficial facility decorator I make sure the facility is dressed for the right occasion using any and all decorations I have in the facility
CNA/Lead Medtech
Heritage Gardens Assisted Living Facility
12.2018 - 04.2022
- Kept track of medication supplies and replenishment Liaised with doctors, nurses hospice companies and pharmacies
- Helped clients maintain optimal health by overseeing medication administration and all doctor’s appointments
- Maintained a clean, safe, and well-organized patient environment
- Monitored client vital signs, administered medications, and tracked behaviors to keep the healthcare supervisor well-informed
- Provided compassionate and patient-focused care to cultivate well-being
- Monitored clients’ overall health and well-being noting any significant changes
Certified Nursing Assistant
Ashford Assisted Living
08.2018 - 11.2021
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson’s disease, and muscular dystrophy
Vocal Performance Instruction
Self Employment Specialist
01.2011 - 06.2018
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords
- Privately taught performers of all skill levels
- Mentored struggling students with an individualized approach to enhance learning
- Adapted teaching programs to meet individual and group needs
Floater/Caregiver
The Commons Of Hilltop
01.2008 - 06.2008
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care, and personal grooming
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationships
- Laundered items, changed sheets, and made beds to keep patients’ bedrooms clean
- Maintained strong connections within the caregiver community to gain continuous knowledge
Education
Certificate - Nursing Assistant Program
MTech
Orem, UT08.2018
Major - Musical Therapy
Dixie State University
Saint George, UT01.2009
High School Diploma - undefined
Tuacahn High School For The Performing Arts
Ivins, UT05.2008
Skills
- Documenting Behaviors
- Unique
- Good communicator
- Energetic
- Determined
- Patient-focused care
- Medical office procedures
- Compassionate caregiver
- Vital signs monitoring
- Patient care
- Time management
- Compassion and empathy
LANGUAGE
english
Native
Timeline
CNA
Amazing Care Home Health Services
03.2024 - Current
Client Care Coordinator
Homewatch Caregivers
04.2022 - 03.2024
Activities Director
Heritage Gardens Assisted Living Facility
12.2018 - 04.2022
CNA/Lead Medtech
Heritage Gardens Assisted Living Facility
12.2018 - 04.2022
Certified Nursing Assistant
Ashford Assisted Living
08.2018 - 11.2021
Vocal Performance Instruction
Self Employment Specialist
01.2011 - 06.2018
Floater/Caregiver
The Commons Of Hilltop
01.2008 - 06.2008
Major - Musical Therapy
Dixie State University
High School Diploma - undefined
Tuacahn High School For The Performing Arts
Certificate - Nursing Assistant Program
MTech
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