Summary
Overview
Work History
Education
Skills
Competencies
Timeline
Generic

Holly Marvuglio

Windsor Locks,CT

Summary

Over twenty years of experience with expertise in multiple facets of office and operations management with complete ownership and accountability.

Strong focus on collaborative team efforts and adapting to evolving hiring needs, with notable strengths in communication and problem-solving.

Overview

27
27
years of professional experience

Work History

General Manager

The Puppy Palace
05.2024 - Current
  • Ensure that all paperwork is in compliance with state and federal regulations. Department of Agriculture's guidelines.
  • USDA breeding license in good standings. AcA American Canine Association
  • All finance paperwork is submitted and documented properly.
  • Oversee health and wellness of all puppies. ( working closely with on -site Vet technician along with Veterinarian)
  • Educate new puppy owners on breeder, hereditary history, and health records.
  • Oversee facility staff ( sales, kennel attendance)
  • Developed and implement facility maintenance to ensure a healthy environment.

Senior Healthcare Executive Search Consultant

Matthews & Stephens Associates
10.2018 - 11.2023

Matthews & Stephens Associates, Inc. was a national healthcare search firm providing executive search placements, serving the healthcare marketplace. Established in 1992, Matthews & Stephens had a proven record of performance placing at the Manager, Director, VP and President level.
I have had the pleasure to work with top-tier Healthcare organizations to fill key positions with the best industry talent.

Specific focus on recruitment developed communication and analysis of my client’s needs. Always ensuring that the candidates presented are not only a qualified match with the skills and experience desired, but an emphasis on also being a great fit with the personality and culture of the team, ultimately insuring recruitment success for my clients.

Principal Operating Officer

WORK OUT WORLD
01.1999 - 01.2016
  • Company Overview: Fitness Centers
  • Recruited, hired, trained and evaluated Center Managers and staff
  • Spearheaded the start-up of several new locations
  • Managed the transition of existing staff to new procedures and operating protocols
  • Oversaw key functions, sales, marketing, customer relations/contracts, billing, cashflow, and all related financial functions
  • Ran each center as a separate business unit to encourage ownership and accountability for results and bottom-line P&L
  • Interfaced with outside Accountants/CPAs on all accounting issues and financial reporting
  • Developed marketing strategies including direct marketing, website development, television commercials, and print advertising
  • Oversaw facility renovations, maintenance and repairs working with outside contractors
  • Performed ongoing facility inspections to assess customer service levels and operating conditions
  • Conducted performance reviews including goal setting and performance metrics, followed by data collection, analysis and trending to take a proactive versus reactive response to problems and opportunities
  • Started with one facility and expanded to four locations, including all responsibility for facility layouts, recruiting, staffing, human resources, scheduling, advertising, and membership drives
  • Oversaw purchasing and inventory of supplies
  • Tracked and monitored operational budgets including ongoing tracking/monitoring and bottom-line profitability
  • Fitness Centers

DISTRICT MANAGER

Weathervane
01.1998 - 01.1999
  • Oversaw operations for eleven stores, including 40 Managers and 300 Associates
  • Established goals, tracked and monitored performance and worked in partnership with Store Manager to identify opportunities for revenue growth, cost reductions and enhanced service levels by recruiting and evaluating store staff
  • Ran each store as a separate P&L to increase ownership and accountability for results
  • Used ongoing data collection, analysis and trending to take a proactive versus reactive response to problems and opportunities
  • Linked inventory planning to consumer feedback and emerging trends

Education

Sociology,BA - Criminology

California State University, Northridge
Long Beach, CA

CCC-ADT - Psychology

Santa Monica College
Santa Monica, CA

Skills

  • Strategic Planning
  • Facilities Management
  • Start-Up Operation
  • Performance Metrics
  • Change Management
  • Business Development
  • Continuous Quality Improvement
  • Leadership and team building
  • Recruitment strategy development
  • Client management
  • Social media proficiency
  • Interviewing techniques
  • Candidate and client relations
  • Salary and benefits negotiations

Competencies

  • Strategic Planning
  • Facilities Management
  • Start-Up Operations
  • Goal Setting/Performance Metrics
  • Change Management
  • Recruiting/Hiring/Evaluations
  • Business Development
  • Continuous Quality Improvement

Timeline

General Manager

The Puppy Palace
05.2024 - Current

Senior Healthcare Executive Search Consultant

Matthews & Stephens Associates
10.2018 - 11.2023

Principal Operating Officer

WORK OUT WORLD
01.1999 - 01.2016

DISTRICT MANAGER

Weathervane
01.1998 - 01.1999

Sociology,BA - Criminology

California State University, Northridge

CCC-ADT - Psychology

Santa Monica College
Holly Marvuglio