Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AdministrativeAssistant
Holly Mastrovito

Holly Mastrovito

Irvine,CA

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

3
3
years of professional experience

Work History

Sales Associate

Pandora Ventures
11.2024 - 02.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.

Volunteer

National Honor Society, NHS
09.2021 - 06.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
  • Supported efficient operations at homeless shelter, preparing meals and organizing supplies.

Education

Bachelor of Arts - Arts Undeclared

University of California, Irvine
Irvine, CA
06.2028

Skills

Positive Attitude

Teamwork and Collaboration

Leadership Qualities

Community Service

Adaptability and Dependability

Public Speaking

Event Setup

Professional Appearance

Social Media Management

[State] Driver's License

Problem-solving abilities

Accomplishments

  • Awarded "most dedicated" for my dedication to my district's honor choir.
  • Was the first and only person in my school's history to make it to SCVA's Regional Honor Choir, and California's All-State Honor Choir.
  • Awarded "superior ranking" in solo and ensemble for two years in a row, playing the flute.
  • Was the president and section leader for both auditioned choirs, that my high school had.

Timeline

Sales Associate

Pandora Ventures
11.2024 - 02.2025

Volunteer

National Honor Society, NHS
09.2021 - 06.2024

Bachelor of Arts - Arts Undeclared

University of California, Irvine

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Holly Mastrovito