Holly May

• Analyzed medical documentation for coding accuracy and compliance with regulations.
• Collaborated with healthcare teams to ensure precise coding of patient records.
• Mentored junior coders on best practices and coding standards adherence.
• Implemented process improvements that enhanced coding efficiency and reduced errors.
• Reviewed and resolved coding discrepancies in collaboration with billing departments.
• Developed training materials to facilitate ongoing education for coding staff.
• Maintained high coding standards by adhering to industry best practices and staying current with emerging technologies.
• Communicated with insurance companies to research and resolve coding discrepancies.
• Generated reports to identify coding trends and discrepancies.

• Developed and maintained coding standards to enhance software quality and efficiency.
• Collaborated with cross-functional teams to implement healthcare software solutions effectively.
• Analyzed code for defects, ensuring compliance with quality assurance protocols.
• Trained junior coders on best practices and coding techniques to improve team performance.
• Streamlined workflows by optimizing existing code and reducing processing time in systems.
• Led projects focused on integrating new technologies into existing healthcare applications.
• Resourcefully used various coding books, procedure manuals, and on-line encoders.
• Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
• Reviewed patient charts to better understand health histories, diagnoses, and treatments.
• Correctly coded and billed medical claims for various hospital and nursing facilities.
• Interacted with physicians and other healthcare staff to ask questions regarding patient services.
• Verified signatures and checked medical charts for accuracy and completion.
• Monitored changes in coding regulations to provide recommendations for compliance.
• Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
• Trained and mentored junior coders to support growth and development amd apply high-quality coding practices.
• Followed up with medical staff regarding missing information in patient records.

• Developed and maintained coding standards for electronic health records.
• Collaborated with clinical staff to enhance documentation accuracy and efficiency.
• Conducted training sessions on new coding practices and software updates.
• Reviewed claims data to identify discrepancies and ensure compliance with regulations.
• Delivered consistent results under pressure by prioritizing tasks effectively during periods of high workload or tight deadlines.
• Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
• Maintained accuracy, completeness, and security for medical records and health information.
• Input data into computer programs and filing systems.
• Communicated effectively with staff, patients, and insurance companies by email and telephone.
• Processed and tracked requests for medical records from external organizations.

• Top 10 in my Class.
• Extra credits above what was needed to graduate.
• Extra classes in Math and Science.

Hospital Coding - COC

Excel spreadsheets