Partnered with the leadership team to assist with hands- on process to formulate annual budgets. Increasing monthly revenue projections by 10% based on historical scan volume.
Reduced
Prepared staff work schedules and assigned team members to specific duties.
Review financial reports to measure productivity or goal achievement.
Delegate work to staff, setting priorities and goals for overall 90+ aged claims resolution.
Negotiate attorney settlements to generate revenue to reach projected budget
Created surveys to gather feedback from employees on leadership to preserve a team-oriented culture that emphasized continuous learning, collaboration, high productivity performance and improved patient care while increasing branding within the community.
Provided problem resolutions to employee inquiries and employee relation issues.
Assistant Branch Manager
Osceola County Tax Collector
St. Cloud, FL
06.2009 - Current
Oversee daily office procedures, Transaction Summary Reports, Maintaining office inventory, Process refunds, Maintain change drawer for cash vault, Verify clerks time sheets, prepare for payroll, Quarterly/yearend inventory reports, Customer Service, Process title and tag work, Respond to inquiries on County website
Monitored daily operations of the branch including sales, customer service, inventory control.
Resolved customer issues effectively in order to maintain strong customer relationships.
Supervised clerks duties including accuracy of title work, balancing cash drawers and verifying accuracy of transactions.
Deputy Court Clerk
Osceola County Clerk of Court
Kissimmee, FL
07.2006 - 06.2009
Responsible for accuracy of Court Docket, Produce court orders as directed by Judge, Handle confidential evidence, Transfer court cases to other counties.
Maintained court dockets and calendars, scheduled hearings, trials, and mediations.
Assisted attorneys with preparation of legal documents for filing in court.
Processed payments for fines and fees associated with legal proceedings.
Entered data into computerized case management system to maintain accurate records.
Provided clerical support to judges during trials and hearings.
Department Supervisor
Obstetrics and Gynecology Associates
Kissimmee, FL
08.1994 - 07.2006
Manage daily functions of billing department, Accounts Receivable, Process insurance and patient payments, Dailey account summary reports, Issue refunds, Aged accounts 90+ days, Account reconciliation, Surgical coding, Patient demographics, Credentialing Coordinator, Reconcile time sheets, prepare for payroll, Order supplies for three offices,
Maintain hospital privileges for physicians,
Monitored department operations to ensure productivity standards were met.
Resolved customer complaints in a timely manner. Schedule appointments, verify insurance
Investigated potential problems with denial trends or discrepancies reported by team members.
Addressed employee issues and conflicts to provide input, feedback and coaching.
Trained, managed and motivated employees to promote professional skill development.
Office Manager
Gordon Aquatics
St. Cloud, FL
Accounts payable: Assuring all revolving accounts are up to date ,Complete airway bills for outgoing shipments. Invoicing for sales orders. Accounts receivable: Generating invoices, sending bills to customers, and processing payments using a variety of payment methods, Oversee packing and shipping department processes,
Processed payroll accurately ensuring all employees were paid on time.
Maintained filing system for records, correspondence and other documents.
Ordered supplies and equipment to maintain adequate inventory levels.
Store Manager
Fayva Shoe Store
West Palm Beach, FL
Oversee store operations, Bank deposits, Customer service, Store advertising displays, Financial reports.
Created weekly work schedules for store personnel.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Monitored inventory levels and placed orders to restock shelves. Loss prevention
Education
Certified Professional Biller - Medical Insurance Billing
American Academy of Professional Coders
Tampa, FL
06-2019
Principals of Financial Accounting -
Valencia College
12.2012
Principals of Managerial Accounting -
Valencia College
05.2012
Graduated -
Atlantic High School
01.1981
Skills
Microsoft word
45wpm
Microsoft Excel
Proficient in 10 Key
Account collections
Annual budget management
Staff Management
Strong leadership
Revenue Generation
Team Development
Objective
06/16/14, Seeking a full-time payroll-finance position to utilize and enhance my communication, teamwork and leadership skills and to broaden my knowledge of modern accounting principles.
Timeline
Director of Billing Services
Clermont Radiology
06.2014 - Current
Assistant Branch Manager
Osceola County Tax Collector
06.2009 - Current
Deputy Court Clerk
Osceola County Clerk of Court
07.2006 - 06.2009
Department Supervisor
Obstetrics and Gynecology Associates
08.1994 - 07.2006
Office Manager
Gordon Aquatics
Store Manager
Fayva Shoe Store
Certified Professional Biller - Medical Insurance Billing