Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Holly McLachlan

West Valley City,UT

Summary

Professional hospitality worker with proven track record in team leadership and customer service excellence. Strong focus on staff coordination, training, and maintaining high standards of service. Adaptable and dependable, skilled in conflict resolution, and ensuring smooth operations in fast-paced environment. Passionate about fostering collaborative team atmosphere and achieving outstanding results.

Overview

20
20
years of professional experience

Work History

Construction Worker

R & H CONSTRUCTION CLEANUP LLC
01.2022 - Current
  • Utilized power tools, jack hammers, wheel barrows, and other equipment to complete projects.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Worked independently in fast-paced environment.
  • Most of this work was Interior Demolition for re-models

Cashier

Smiths Food And Drug
06.2017 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Moved to Customer Service after about a year where I cashed checks, did refunds, returns, sent money through western union, bill pay, money orders, handled upset customers and much more.

Bartender Waitress

Wing Nutz Restaurant
10.2017 - 01.2019
  • Served high customer volumes on, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Waitress

Kings Buffet
01.2013 - 01.2016
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Exhibited strong multitasking abilities, balancing multiple tables while delivering prompt service.
  • Used cash registers and credit card machines to cash out customers.

Waitress

Golden Corral Buffet and Grill
02.2006 - 01.2016
  • Started this job as a Line/Host worked there until I was old enough to serve, moved to waitressing and worked many years waitressing eventually I became closing manager where I learned to do a little of every position if needed.
  • Exhibited strong multitasking abilities, balancing multiple tables and bussing them for the next customer while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Taylorsville High School
Taylorville UT

Skills

  • Problem-solving
  • Heavy lifting
  • Construction
  • Attention to detail

Languages

Spanish
Limited Working

Timeline

Construction Worker

R & H CONSTRUCTION CLEANUP LLC
01.2022 - Current

Bartender Waitress

Wing Nutz Restaurant
10.2017 - 01.2019

Cashier

Smiths Food And Drug
06.2017 - 02.2023

Waitress

Kings Buffet
01.2013 - 01.2016

Waitress

Golden Corral Buffet and Grill
02.2006 - 01.2016

Taylorsville High School
Holly McLachlan