Holly Merrell
West Sayville
Summary
Fulfilling my life-long dream & desire of becoming an exceptional nurse in the field of healthcare.
Seeking a long-term opportunity of employment.
Dynamic attentive, positive, empathetic, polite & compassionate human being & professional.
Excelling in call prioritization and emergency support to many hospitals and healthcare organizations. Demonstrated leadership and problem-solving skills as a Supervisor at Arbors Assisted Living, ensuring a safe environment and fostering strong relationships with families and residents'.
Committed to delivering exceptional care and compassion, while maintaining complete confidentiality of all patients'.
My goal is to many a difference in the field of nursing and ensure the best possible care and companionship humanity needs and deserves.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Call Taker-Dispatch
Emergency Ambulance Service
10.2022 - Current
- Dealt successfully with individuals from various socio-economic, ethnic and cultural backgrounds.
- Recalled, summarized, prioritized important and personal information
- Work close with many hospitals medical/health facilities and organizations.
- Provided & maintained complete confidentiality of patients personal information through HIPPA.
- Provided safe and proper type of transportation to and from hospitals & health facilities.
- Deal closely with EMTs, paramedics, doctors, nurses, ED's, social workers & many other health professionals
- Confirming and private information of each patients, ensuring its kept up to date and accurate including place of living, DOBs, social security numbers, etc.
- Confirm all health insurance of patients' is active & note any new changes along with any prior health history and conditions.
Supervisor
Arbors Assisted Living
02.2023 - 04.2025
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Assisted in any area of the community, working close one-on-one with all residents'
- Kept community clean and immaculate for the safety and health of the residents'
- Conducted regular reviews of operations and identified areas for improvement.
- Worked hand-in-hand with families of the residents' and kept close relationships ensuring comfort that their loved ones were top priority and taken good care of
Education
Health Science - LPN
Eastern Suffolk BOCES
Sayville, NY04-2027
High School Diploma -
Sayville High School
Sayville, NY06-2009
Health Science - Clinical Medical Assisting/Phlebotomy
Eastern Suffolk BOCES
Oakdale, NY06-2008
Skills
- Family complaint handling
- Call prioritization
- Stress tolerance
- Professionalism
- Compassion & desire to help people in need
- Punctuality
- Clear communication
- Team player
- Leadership
- Patience and genuine kindness
- Eager to learn and seek advice
- Emergency call support
Certification
- CPR certified
- First-aid certified
- CMA & Phlebotomy trained & certified through Eastern Suffolk BOCES (2008)
Timeline
Supervisor
Arbors Assisted Living
02.2023 - 04.2025
Call Taker-Dispatch
Emergency Ambulance Service
10.2022 - Current
Health Science - LPN
Eastern Suffolk BOCES
High School Diploma -
Sayville High School
Health Science - Clinical Medical Assisting/Phlebotomy
Eastern Suffolk BOCES