Holly Minissale
Manahawkin
Summary
Dynamic and energetic professional with proven problem-solving and time management skills honed as a Waitress at Mud City Crab House and as a Camp Counselor. Excelled in high-pressure environments, enhancing customer satisfaction and maintaining operational efficiency. Demonstrates exceptional team leadership and positive engagement, adept at driving projects and tasks to successful completion.
Overview
2025
2025
years of professional experience
Work History
Camp Counselor
Stafford Township Recreation
Waitress
Mud City Crab House
10.2014 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Education
Stockton University
Absecon, NJAssociate Degree - Education
Ocean County Collage
Toms River, NJ05.2015
High School Diploma -
Southern Regional High School
Manahawkin, NJ06.2013
Skills
- Problem-solving
- Time management
- Positive engagement
- Team leadership
- Child supervision
- Decision-making
- Creative and energetic
- Positive reinforcement
Timeline
Waitress
Mud City Crab House
10.2014 - Current
Camp Counselor
Stafford Township Recreation
Education
Stockton University
Associate Degree - Education
Ocean County Collage
High School Diploma -
Southern Regional High School
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