Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

HOLLY MLYNEK

Prague,OK

Summary

Office Manager who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Office Assistant with 10+ years of billing and coding, patient charting, & appointment scheduling in a scheduling in a busy medical office setting. Administrator who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Head of Payroll Department

Wintco Accounting
06.2014 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Input New Hires Daily.
  • Process Payroll Data.
  • Set up Direct Deposits ACH Accounts.
  • Start Worker's Compensation Claims Process.
  • Schedule Employees for Serve Safe Classes.

Office Manager

Shawnee Animal Hospital
03.2005 - Current
  • Employee Payroll
  • Daily Deposits for the company
  • Organize shift scheduling for more than 10 employees
  • Answer a multi-line phone system, take messages, transfer calls & schedule appointments
  • Familiar with Avamark computer systems
  • Familiar with manual & automatic credit card & care credit transactions
  • Familiar with filling & re-filling prescriptions
  • Familiar with numerous medication names & uses
  • Screened applicant resumes & coordinated interviews
  • Directed patients & routed deliveries & courier services
  • Opened and properly distributed incoming mail
  • Greeted numerous visitors, including VIPs, vendors and interview candidates
  • Maintained a clean reception area, including lounge and associated areas
  • Obtained signatures for financial documents and internal and external invoices
  • Answered and quickly redirected up to numerous calls promptly
  • Helped distribute employee notices and mail around the office.

Night Shift Front Desk Manager

Sleep Inn & Suites
08.2003 - 12.2005
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
  • Ordered and distributed office supplies while adhering to a fixed office budget
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation
  • Managed office supplies, vendors, organization and upkeep
  • Directed guests and routed deliveries and courier services
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Maintained a clean hotel lobby area, including lounge and associated areas
  • Screened all visitors and directed them to the correct employee or office.

Radiology Transport

Midwest Regional Medical Center
08.2001 - 05.2003
  • Transported in-house patients to various radiology departments
  • Documented & logged patients in & out times from their rooms to various radiology departments
  • Cleaned & maintained transport equipment.

Education

Bachelor of Arts - Corporate Communication

University Of Central Oklahoma
Edmond, OK
01.2005

General Education -

Prague High School
Prague, Oklahoma
01.2000

Skills

  • Professional phone etiquette
  • Excellent communication skills
  • Database management
  • Articulate and well-spoken
  • Customer service-oriented
  • Accurate and detailed
  • Excellent planner and coordinator
  • Works well under pressure
  • Social media knowledge
  • Pleasant demeanor
  • Appointment setting
  • Payroll
  • Invoice processing
  • Advanced clerical knowledge
  • Multi-line phone proficiency
  • Medical billing
  • Employee training and development
  • Microsoft Office
  • Power Point
  • Wordperfect
  • AvaMark
  • Excellent Attendance
  • Filing
  • Fax
  • Copier
  • Dillners
  • Excel
  • Login 28
  • People Matters
  • Micros
  • Friendly, Positive Attitude
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Critical Thinking
  • Computer Skills
  • Organizational Skills
  • Organization and Time Management
  • Decision-Making

Certification

  • First Aid CPR AED: American Heart Association
  • Child CPR AED
  • Infant CPR

References

  • Chris Powell, former co-worker, Northside Animal Hospital, (580) 272-8362
  • Billy Tibbs, current co-worker, Shawnee Animal Hospital, (405) 777-0741
  • Donna Fish, former co-worker, Colonial Estates Nursing home, (405) 317-2763
  • Rebecca Bell, current co-worker, Shawnee Animal Hospital, (405) 831-7766

Timeline

Head of Payroll Department

Wintco Accounting
06.2014 - Current

Office Manager

Shawnee Animal Hospital
03.2005 - Current

Night Shift Front Desk Manager

Sleep Inn & Suites
08.2003 - 12.2005

Radiology Transport

Midwest Regional Medical Center
08.2001 - 05.2003

Bachelor of Arts - Corporate Communication

University Of Central Oklahoma

General Education -

Prague High School

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HOLLY MLYNEK