Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Holly Morris

Villa Rica,Georgia

Summary

Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Nurse's Assistant

Life Care Center
Ocala, FL
05.2020 - 01.2022
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.

Geek Squad Agent

SITEL Worldwide
Ocala, FL
07.2018 - 11.2019
  • Boosted success of client's organization by improving performance, motivation, job satisfaction, hiring practices, training programs and management systems.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Authored detailed work plans to meet business priorities and deadlines.

Administrative Assistant

Rasmussen College
Ocala, FL
05.2017 - 11.2018
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Scheduled office meetings and client appointments for staff teams.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Executed record filing system to improve document organization and management.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Arranged rapid office equipment repair and maintenance with vendors.

Education

Associate of Science - Health Information Technology

Rasmussen College
Ocala, FL

Associate of Science - Billing And Coding

Rasmussen College
Ocala, FL
05.2018

Skills

  • Output Monitoring and Reporting
  • Surgical Preparation
  • Feeding Assistance
  • Activities of Daily Living ADL Support
  • Mobility Assistance
  • Bedsore Prevention
  • Vital Signs Collection
  • Caregiver Relations
  • Feeding Tube Management
  • Attention to Detail
  • Empathy and Compassionate Care
  • Willingness to Learn
  • Multitasking and Prioritization
  • Emotional Intelligence
  • Emergency Response
  • Consistent Follow Through

Certification

  • Licensed - {CNA} - {May-2019 to Present)
  • BLS for healthcare Providers

Timeline

Certified Nurse's Assistant

Life Care Center
05.2020 - 01.2022

Geek Squad Agent

SITEL Worldwide
07.2018 - 11.2019

Administrative Assistant

Rasmussen College
05.2017 - 11.2018

Associate of Science - Health Information Technology

Rasmussen College

Associate of Science - Billing And Coding

Rasmussen College

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Holly Morris