Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Holly Nadeau

Norman

Summary

Experienced office manager and management professional in different areas. Equipped to support day-to-day operational functions and accomplish business goals. Highly organized with strengths in prioritizing tasks and managing deadlines. Skilled in processing payroll and writing checks. Team building. Highly motivated, with the desire to take on new challenges. Strong work ethic, can multitask, and adapt easily. Devoted to being the best version of myself, and giving positive energy with a great attitude.

Overview

8
8
years of professional experience

Work History

Office Manager

Icon Roofing and Construction
Oklahoma City
06.2023 - 07.2025
  • Managed daily office functions to optimize efficiency and workflow consistency.
  • Coordinated updates between project managers and clients to ensure clear communication.
  • Maintained comprehensive filing systems for documents and correspondence management.
  • Directed front desk operations, professionally handling visitor inquiries and phone calls.
  • Tracked and verified invoices to uphold accuracy in financial transactions.
  • Organized company events that fostered team collaboration and engagement.
  • Recruited, trained, and integrated new employees into the team effectively.
  • Administered payroll processing accurately while managing employee attendance data.
  • Provided customer service support and handled customer inquiries.

Loan Officer

Loyal Loans
Norman
12.2020 - 01.2023
  • Evaluated client financial documents to determine loan eligibility and compliance.
  • Assisted clients in understanding loan products and application processes.
  • Processed loan applications using industry-standard software systems.
  • Delivered exceptional customer service throughout application and closing phases.
  • Approved or denied loan applications based on established guidelines, providing detailed explanations.
  • Developed loan contracts and clarified contract terms to ensure client understanding.
  • Collected payments from borrowers according to established policies and procedures.
  • Made over 40 calls daily regarding past-due loans, following up with delinquent accounts.

Assistant General Manager

Cici's Pizza
Norman
05.2017 - 09.2020
  • Managed daily operations of fast-casual dining restaurant, ensuring effective scheduling and supervision of staff.
  • Oversaw inventory management, maintaining optimal stock levels to meet operational demands.
  • Monitored food safety and sanitation practices in compliance with health regulations.
  • Handled customer inquiries and resolved complaints professionally and efficiently.
  • Collaborated with kitchen staff to enhance food preparation processes and service speed.
  • Provided training and support to staff on procedures and company policies.
  • Implemented safety protocols to safeguard customers and employees from hazards.
  • Developed marketing plans to promote products and services within community.

Education

High School Diploma -

Eisenhower High School
Lawton, OK
05-2008

Skills

  • Office administration and management
  • Invoice and payroll processing
  • Event coordination and planning
  • Filing system
  • Customer relationship
  • Expense reporting
  • Mail handling
  • Organizational skills
  • Group discussions
  • Incoming call handling
  • Outgoing call handling
  • Called insurance companies daily to check on payments, supplements, and final invoices sent in
  • Delivering checks to the bank weekly
  • Checking notes on our CRM software daily
  • Reconciling invoices
  • Handling money, collecting cash
  • Collections management

References

References available upon request.

Timeline

Office Manager

Icon Roofing and Construction
06.2023 - 07.2025

Loan Officer

Loyal Loans
12.2020 - 01.2023

Assistant General Manager

Cici's Pizza
05.2017 - 09.2020

High School Diploma -

Eisenhower High School

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