Direct care professional well-versed in assisting [Type] individuals to meet medical and emotional needs. Trained in appointment, medication, and household management. Devoted to providing companionship and attentive care.
Overview
28
28
years of professional experience
Work History
Home Care Provider
CDWA
02.2014 - 01.2026
Provided personal care and assistance with daily living activities for clients in home settings.
Administered medications and monitored vital signs to ensure client health and safety.
Collaborated with healthcare professionals to develop individualized care plans for clients.
Trained new staff on best practices in patient care and organizational protocols.
Implemented strategies to enhance client mobility and overall physical well-being.
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a safe and clean environment, adhering to health regulations and standards.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Improved patient well-being by providing compassionate and attentive personal care.
Gas Station Clerk
Jacks Four Corners- Mini Mart
09.2024 - 09.2025
Processed customer transactions efficiently using point-of-sale systems.
Maintained clean and orderly work station.
Checked customer identification for alcohol, cigarette, and lottery sales.
Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
Rang up customers' orders by scanning products and keying prices into register.
Receptionist
Farmers Insurance Agency
03.2011 - 08.2013
Managed front desk operations, ensuring smooth client interactions and efficient workflow.
Scheduled appointments and coordinated meetings for insurance agents, optimizing daily operations.
Maintained accurate client records using agency management software to ensure data integrity.
Assisted clients with inquiries, providing exceptional customer service and support for policy-related questions.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Handled cash transactions and maintained sales and payments records accurately.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Home Care Provider
DSHS Dept Of Social And Health Services/ Aging and Adult Care
01.2005 - 08.2011
Provided personalized care and support to clients, enhancing their daily living activities and overall well-being.
Assisted clients with medication management, ensuring adherence to prescribed regimens for safety and health.
Coordinated with healthcare professionals to facilitate comprehensive care for clients, improving treatment outcomes.
Monitored client progress and reported changes to families and healthcare providers, ensuring timely interventions when necessary.
Assisted patients with personal requirements for housekeeping and grooming assistance.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Assisted disabled clients to support independence and well-being.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
Provided transportation and appointments management.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Transported clients for medical and personal outings.
Monitored changes in clients' conditions to report concerns to supervisor.
Scheduled and coordinated medical appointments.
Deli Cook
Coulee Dam Casino
04.1999 - 06.2006
Prepared and cooked deli items according to established recipes and customer preferences.
Operated kitchen equipment safely, ensuring adherence to health and safety standards.
Maintained cleanliness of workstations, contributing to efficient kitchen operations.
Assisted in inventory management, monitoring stock levels of ingredients and supplies.
Developed new menu items based on seasonal ingredients and customer feedback.
Improved overall efficiency by multitasking in various roles such as cashier, cook, or stocker when necessary.
Consistently maintained food temperatures within safe ranges by monitoring cooking equipment settings throughout the day.
Operated and maintained grills, fryers and other cooking equipment.
Demonstrated commitment to continuous improvement by attending workshops, seminars, and other professional development opportunities within the culinary field.
Trained new team members on kitchen operations and safety protocols.
Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
Restocked stations and supplies during slower periods between rushes.
Adhered to strict food safety regulations and hygiene standards.
Dietary Aide
Colville Tribe Convalescent Center
02.1998 - 04.1999
Prepared and served meals according to dietary guidelines and resident preferences.
Assisted in maintaining cleanliness and organization of kitchen and dining areas.
Collaborated with dietary staff to ensure timely meal delivery and presentation.
Monitored food safety standards, ensuring compliance with health regulations.
Kept all kitchen areas clean, tidy and free of hazards.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Education
No Degree - Marine Biology
Sheldon Jackson College
Sitka, AK
No Degree - Associates Degree in Business Management
Wenatchee Valley
Omak, WA
09-2004
High School Diploma -
Wellpinit High School
Wellpinit, WA
05-1996
Skills
Patient care
Compassionate caregiving
Meal preparation
Housekeeping
Patient transportation
Medication administration
Medication monitoring
Mobility assistance
Toileting assistance
Personal hygiene support
Dressing assistance
Feeding assistance
Organization skills
Time management
Telephone skills
Data entry
Verbal and written communication
Data inputting
File management
Mail handling
Multi-line telephone operation
Typing speed
Bookkeeping
Basic accounting
Timeline
Gas Station Clerk
Jacks Four Corners- Mini Mart
09.2024 - 09.2025
Home Care Provider
CDWA
02.2014 - 01.2026
Receptionist
Farmers Insurance Agency
03.2011 - 08.2013
Home Care Provider
DSHS Dept Of Social And Health Services/ Aging and Adult Care
01.2005 - 08.2011
Deli Cook
Coulee Dam Casino
04.1999 - 06.2006
Dietary Aide
Colville Tribe Convalescent Center
02.1998 - 04.1999
No Degree - Marine Biology
Sheldon Jackson College
No Degree - Associates Degree in Business Management