Holly Nelson

• Maintain and process parcel ownership documents; assist submitters or taxpayers in verifying documents to be recorded, ensure they are complete with correct legal descriptions and ownership details before accepting.

•Prep, review and index paper and e-record documents. Coordinate departmental operations related to recording, maintenance and updating permanent public records detailing transactions involving real estate, tax liens, releases; assist with maintenance and updates for record management system and retrieval of records.

•Handling monthly and quarterly reports.

• Assist with election management and administration including obtaining affidavits of candidacy, training judges, preparing ballots, testing equipment, administering absentee voting, election results, and updating voter registration records in compliance with election laws and related procedures.

• Processed incoming mail and email communications promptly.

•Kept financial records for the county ditch’s, including handling annual invoicing and payment receipting.

•Ensured department website remained current.

• Reconciled account files and produced monthly reports.
• Created invoices base on provided tile maps.
• Verified salaried and hourly employee time cards. Charting weekly attendance incentive. Completed weekly,bi-weekly, monthly payroll.
• Supported room reservations, agenda preparation and replayed that to employees.
• Interacted with customers by phone, email or in person to provide information.
• Used the following programs on a daily bases Quickbooks, Fieldwire, Gopher State One, Word Documents, Spreadsheets.
• Submitted all Gopher State One Calls. Including keeping them up to date and handing when a cable was hit.
• Logged all oversized move's with state, and county. Once the move was approved then communicating the route to the truck driver.

• Managed scheduling for store shifts to accomplish proper staffing.
• Answered questions about store policies and addressed customer concerns.
• Resolved customer service issues promptly.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Opened and closed store and prepared nightly bank drop.
• Trained new associates on cash register operations, conducting customer transactions.
• Folded and arranged merchandise in attractive displays.
• Greeted customers and helped with product questions, selections, purchases and join reward programs.
• Informed customers of current store promotions to encourage additional sales purchases.
• Maintained clean sales floor and straightened and faced merchandise.
• Issued receipts and processed refunds, credits or exchanges.