Holly Osborn
Rio Rancho,NM
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Respiratory Therapist
Presbyterian
03.2021 - Current
- Managed and operated mechanical ventilators to deliver airway management.
- Learned and adapted quickly to new technology and software applications.
- Utilized critical thinking to analyze issues and determine resolutions.
- Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
Receptionist
Neurology Specialist of New Mexico
02.2021 - 09.2023
- Resolved customer problems and complaints.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Confirmed appointments, communicated with clients, and updated client records.
Education
High School - undefined
Rio Rancho High School
Rio Rancho, NMAssociates of applied science - respiratory care
Pima Medical Institute
Albuquerque, NMundefined
National Board of respiratory care
Skills
- Community integration
- Progress documentation
- Problem resolution
- Appointment setting
- Customer service
- Phone and email etiquette
- Data entry
Certification
- Basic life support
- Advanced life support
Timeline
Respiratory Therapist
Presbyterian
03.2021 - Current
Receptionist
Neurology Specialist of New Mexico
02.2021 - 09.2023
High School - undefined
Rio Rancho High School
Associates of applied science - respiratory care
Pima Medical Institute
undefined
National Board of respiratory care
- Basic life support
- Advanced life support
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