Holly Payton
Dayton,TX
Summary
Overview
12
12
years of professional experience
Work History
Receptionist
Parkway Family Auto Group
06.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Operated multi-line phone system to direct calls promptly and accordingly. Answered questions and addressed, resolved or escalated issue to management to help customers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance and training on company policies.
Retail Associate
JCPenny Department Store
10.2019 - 03.2022
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size and or color.
- Handled cash transactions, as well as processed returns and exchanges accurately and efficiently.
- Worked with the merchandizing team unloading from the truck. Contributing to the visual displays and showcases to feature products effectively and according to store policies and wishes.
- Assisted in the training of new associates.
- Worked with fulfillment to accurately fulfill customers online and curbside orders. Assisting in the procuring of products and packaging for pick up or shipment.
Home Care Provider
Texas Home Health
08.2014 - 01.2015
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Inventory Associate
Washington Inventory Service
01.2012 - 07.2014
- Used a 10-key typing machine to accurately and efficiently count the store for inventory purposes.
- Counted high valued items with high accuracy.
- Tasked with the responsibility of checking the work of the other counters to insure efficiency and accuracy.
- Worked with asset protection to maintain efficiency and accuracy and loss of inventory.
- Assisted with training new team members on best practices in inventory control, accuracy and efficiency.
Education
Associate of Science - Associate of Occupational Studies Degree
Independence University
Salt Lake City, UT07.2017
High School Diploma -
Dayton High School
Dayton, Tx06.2011
Skills
- Verbal and Written Communication
- Inventory and Inventory Control
- 60 Wpm Typing Speed
- Time Management
- Multi-Line Telephone Operation
- 10-key typing
- Cash Register Operation
- Product Merchandising
- Fulfillment Services
- Customer Service
- American Sign Language
Timeline
Receptionist
Parkway Family Auto Group
06.2022 - Current
Retail Associate
JCPenny Department Store
10.2019 - 03.2022
Home Care Provider
Texas Home Health
08.2014 - 01.2015
Inventory Associate
Washington Inventory Service
01.2012 - 07.2014
Associate of Science - Associate of Occupational Studies Degree
Independence University
High School Diploma -
Dayton High School
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