Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Holly Peralta

Holly Peralta

Manager
Granite Falls,NC

Summary

A seasoned leader in the hospitality sector, I've spearheaded operations at Firehouse Restaurant, driving growth and exceeding revenue targets through strategic sales expertise and innovative marketing strategies. Renowned for exceptional team building and financial management skills, I've consistently enhanced customer satisfaction and operational efficiency, embodying professionalism and adaptability in dynamic environments.

Overview

3
3
years of professional experience

Work History

Restaurant Owner/Operator

Hot Dawg Queen
10.2021 - 10.2024
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.

General Manager

Firehouse Restaurant
06.2021 - 10.2021
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

Education

Ccc&ti
Hudson Nc
2003

Skills

  • Food presentation
  • Menu development
  • Menu pricing
  • Small business operations
  • Staff hiring
  • Sales expertise
  • Sales proficiency
  • Allergy awareness
  • Portioning
  • Business marketing
  • Marketing strategy implementation
  • Promotional planning
  • Table management
  • Accounting oversight
  • Budget monitoring
  • Sales oversight
  • Vendor engagement
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Customer Satisfaction
  • Food Preparation
  • Cash Handling
  • Operational Efficiency
  • Team building
  • Sanitation Standards
  • Nutritional knowledge
  • Health and Safety Regulations
  • Recruitment and hiring
  • Food Safety Compliance
  • Kitchen equipment operation and maintenance
  • Hospitality Management
  • Professionalism
  • Scheduling
  • Staff Training
  • Food plating and presentation
  • Time management abilities
  • Adaptability
  • Project Management
  • Cost controls
  • Performance monitoring
  • Crisis Management
  • Staff Scheduling
  • Purchasing
  • Problem-solving aptitude
  • Recipe creation
  • Process Improvement
  • Sanitation
  • Cross-Functional Teamwork
  • Recruitment
  • Event Planning
  • Kitchen staff coordination
  • Restaurant Operations
  • Vendor Relations
  • Cost Control
  • Recipes and menu planning
  • Financial Management
  • Employee Coaching
  • Supply Chain Management
  • Business Development
  • Staff recruitment
  • Catering Coordination
  • Dietary Restrictions
  • Service Quality Improvement
  • Food safety management
  • Serve customers
  • Manage promotions
  • Beverage management
  • Control inventory costs
  • Business strategy
  • Money counting
  • Profit and loss
  • Cook foods
  • Menu design
  • Communication
  • Maintain food safety
  • Food safety oversight
  • Catering management

Additional Information

I owned and operated a very successful business in panama city named Hot Dawg Queen. I personally came up with the brand and concept of building your own dawg with over 26 plus toppings.

Timeline

Restaurant Owner/Operator

Hot Dawg Queen
10.2021 - 10.2024

General Manager

Firehouse Restaurant
06.2021 - 10.2021

Ccc&ti

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