HOLLY PHAN
Valencia,CA
Summary
Accomplished RN with a proven track record at Henry Mayo Newhall Hospital, demonstrating exceptional clinical judgment and compassion. Skilled in Advanced Cardiac Life Support and fostering patient rapport, significantly enhancing recovery outcomes. Mentored nursing staff, reduced turnover, and consistently exceeded patient care standards by implementing evidence-based practices.
Overview
10
10
years of professional experience
1
1
Certification
Work History
RN
Henry Mayo Newhall Hospital
09.2021 - Current
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Managed care from admission to discharge.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Evaluated patient histories, complaints, and current symptoms.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Managed patients recovering from medical or surgical procedures.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Patient Care Technician
Henry Mayo Newhall Hospital
12.2020 - 08.2021
- Documented patient information and care activities in electronic health record.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Pharmacy Technician
WALMART PHARMACY
04.2015 - 08.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Education
Bachelor of Science - NURSING
Ohio University
Athens, OH12-2022
Associate of Science - NURSING
College of The Canyons
Valencia, CA06-2021
Skills
- Basic Life Support
- Advanced Cardiac Life Support
- Pediatric Advance Life Support
- Clinical judgment
- Compassion and empathy
- Discharge planning
- Health promotion
- Wound care
- Acute care expertise
- Chemo therapy
- Emergency response
- Critical care
Certification
- Registered Nurse License (RN) - State Board of Nursing.
- Oncology Certified Nurse (OCN) - Oncology Nursing Certification Corporation.
- Progressive Care Certified Nursing (PCCN) - American Association of Critical-Care Nurses.
DAISY AWARD IN 2024
I was honored to receive a DAISY AWARD earlier this year with 2 nominations by a patient that I cared for and a beloved coworker. This was an extremely incredible honor and recognition for my nursing career.
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
RN
Henry Mayo Newhall Hospital
09.2021 - Current
Patient Care Technician
Henry Mayo Newhall Hospital
12.2020 - 08.2021
Pharmacy Technician
WALMART PHARMACY
04.2015 - 08.2021
- Registered Nurse License (RN) - State Board of Nursing.
- Oncology Certified Nurse (OCN) - Oncology Nursing Certification Corporation.
- Progressive Care Certified Nursing (PCCN) - American Association of Critical-Care Nurses.
Bachelor of Science - NURSING
Ohio University
Associate of Science - NURSING
College of The Canyons
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