Holly Picciano

Experienced law enforcement professional with over a decade of service, demonstrating a diverse skill set across multiple specialized roles. Proven expertise in frontline policing, field training, and investigation, including specialized work as a traffic homicide investigator. Skilled in managing the red light camera program, ensuring agency compliance as an accreditation manager, and effectively engaging the public as a public information officer. Versatile in digital communications, with a track record in social media content creation and website administration. Strong communicator and dedicated team player, committed to public safety and community engagement.

• Assisted in enforcing local ordinances such as noise complaints or animal control issues, liaising with appropriate authorities when necessary.
• Contributed to the reduction of traffic accidents through diligent parking enforcement and monitoring of roadways.
• Promoted positive community relations by attending various events as a representative of the police department.
• Responded to and processed found property calls, logging details and filing required reports for further action. Handled traffic crashes and issues citations as necessary.

• Trained new associates on Point of Sale systems, improving their knowledge and efficiency in handling customer transactions.
• Assisted customers with product selection based on their needs or preferences while adhering to store guidelines on suggestive selling techniques.
• Increased sales by offering advice on purchases and promoting additional products.
• Maintained a clean and organized workspace, ensuring a positive shopping experience for customers.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.