Holly Pickard
Johnstown,Co
Summary
Highly motivated individual with a passion for excellent customer service. Possesses a strong work ethic and a team-player attitude. Well-versed in the hospitality and retail industries, with a focus on customer relations, problem-solving and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment.
Overview
2
2
years of professional experience
Work History
Retail Associate
Express
04.2024 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
CREW MEMBER
Chipotle Mexican Grill
04.2023 - 04.2024
- Performed personnel activities such as supervising and training employees
- Completed all store opening and closing procedures
- Maintained an organized work area to ensure efficient operations
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Operated kitchen equipment safely according to standard operating procedures
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
GREENHOUSE ASSOCIATE
Flowers for 3
03.2022 - 06.2022
- Assisted customers with purchases
- Provided information and advice to public regarding selection, purchase and care of products
- Fertilized, watered and pruned plants, shrubs and trees, using gardening tools.
Education
Roosevelt High School
Johnstown, CO05.2025
Skills
- Good Customer Service
- Welcoming And Positive Attitude
- Takes Direction Well
- Works Well With Others
- Workplace Efficiency
- Dependable And Cooperative
Timeline
Retail Associate
Express
04.2024 - Current
CREW MEMBER
Chipotle Mexican Grill
04.2023 - 04.2024
GREENHOUSE ASSOCIATE
Flowers for 3
03.2022 - 06.2022
Roosevelt High School