Holly Randall

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Demonstrated excellent communication skills in resolving product and consumer complaints.

• Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
• Engaged with patient family and friends to provide courteous visit experience.
• Used mobility devices to transport patients.
• Guaranteed accurate, timely flow of information by maintaining 5 patient charts and updating healthcare team on patient status.
• Handled 5 physician appointment books by rearranging schedules and penciling in breaks, vacations and meetings.

Internship at my hometown hospital with geriatrics patients helping them to get healthier to be able to breath after having chronic breathing disease diagnosis.

• Adhered to all standards of excellence established for respiratory care and diagnostic services.
• Identified the need for medical intervention by determining patient safety risks.
• Interacted with patients, family members and physicians to coordinate and inform regarding patient care.
• Evaluated patients with deficiencies and abnormalities within the cardiopulmonary system.
• Provided caring companionship to elderly and developmentally disabled patients.

As a group Internship we went to the actual Dallas Mavericks Health Center and work with their professional athletic trainer in the exercise and rehab rooms. There we were able to visually see the professional equipment and higher nature of technology the athletes had to get them back in shape after injuries quicker than the average therapy facility.

• Offered professional knowledge about ways to properly integrate supplements into diet and lifestyle.
• Helped to design fitness and conditioning programs for student-athletes.
• Checked in student-athletes and took vitals in preparation for doctors' examinations.
• Inventoried training supplies and medical equipment.

I assisted the employees there at Lockheed Martin set up exercise regimens to reached their ideal physical and health goals. The employees may come in on their lunch break to set up nutrition regimens or to use the exercise equipment to get in shape. The company wanted to use this cooperate fitness to increase work performance and attendance due to better health.

• Provided onsite training.
• Calculated BMI
• Contributed to the operation of a clean, friendly and well maintained health club.
• Built strong client base by custom designing exercise, nutrition and strength and conditioning programs that enable weight reduction, reduce medication for depression, anxiety and hypertension and help each person adopt a healthier lifestyle.