Hi, I’m
HOLLY S. REDFERN
Summary
Detail-oriented and self-motivated administrative assistant with 20+ years of loan review and office administration experience. Resourceful and dedicated professional with success meeting deadlines and handling multiple projects simultaneously with a high degree of accuracy. Possess ability to work under pressure in a fast-paced environment and collaborate with a team. Looking to leverage organizational and time management skills as an Administrative Assistant.
Overview
28
years of professional experience
Work History
FORVIS, LLP, ProBank Austin, fka Professional Bank Services, IncNashville, TN
Administrative Generalist
02.2002 - Current
Job overview
- Responsible for all preparation and finalization of loan review reports
- Initiated client communication to coordinate information needed for loan review preparation
- Imported, edited, and analyzed loan data from FDIC regulatory ALERT.txt loan trial into Excel, then into loan review software; extensive experience and knowledge in analyzing and reading loan trial data
- Identified and selected loans for review per contract scope
- Obtained Call Reports and UBPRs and imported bank loan portfolio data for asset quality ratios and loan review graphs
- Generated, assembled, and formatted schedules from loan review software post review; finalized asset quality ratios and loan review graphs for report drafting
- Finalized loan review reports for submission to client
- Additional responsibilities:
- Oversaw range of administrative functions, such as answering incoming phone calls, addressing client inquiries, generating reports, scheduling and prepping meetings, and managing various office files and records
- Trained and rendered remote support for loan review teams, providing instruction, direction and feedback to ensure complete and correct information was obtained and entered into loan review software
- Identified, negotiated, and managed vendors to support operations in Brentwood field office
- Proactively anticipated both management and client needs to provide necessary support in order to ensure their seamless and positive experience
- Maintained office equipment be performing preventative maintenance, troubleshooting simple failures, and calling for repairs when necessary
Skanska USA Building, Inc, Beers Construction Company, fka Patten-Beers Constructors, IncNashville, TN
Administrative Assistant / Jobsite Office Manager
01.1996 - 01.2000
Job overview
- Supported construction Superintendent and Project Managers at downtown Nashville construction site
- Provided cross-functional assistance to Estimating and Marketing departments for bid packages
- Trained and educated employees on office and construction recycling program
- Liaised with suppliers and business partners to coordinate marketing materials, such as brochures and promotional products
Education
Murray State UniversityMurray, KY
from Advertising / Marketing
Camden Central High SchoolCamden, TN
High School Diploma
Skills
- Strong written/oral communication
- Prioritization and problem-solving
- Editing and proofreading
- Flexibility and efficiency
- Organization and planning
- Time management
- Attention to detail
- Adaptable
- Microsoft Office Suite & MS Office365
- IntelliCredit – Smart Loan Review
- Record keeping and maintenance
- Data entry
Timeline
Administrative Generalist
FORVIS, LLP, ProBank Austin, fka Professional Bank Services, Inc
02.2002 - Current
Administrative Assistant / Jobsite Office Manager
Skanska USA Building, Inc, Beers Construction Company, fka Patten-Beers Constructors, Inc
01.1996 - 01.2000
Murray State University
from Advertising / Marketing
Camden Central High School
High School Diploma
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