Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Holly Reed

10439 Antietam Ridger, Independence,KY

Summary

Dynamic Nurse Manager with expertise in staff scheduling, team leadership, and healthcare compliance. Proven ability to enhance operational efficiency and improve interdepartmental communication, driving quality improvement and performance in healthcare settings.

Overview

15
15
years of professional experience

Work History

UM Nurse Manager

Humana
Louisville, KY
03.2010 - Current
  • Delivered innovative solutions enhancing team performance and achievements.
  • Developed efficient scheduling systems optimizing resource allocation.
  • Coordinated interdepartmental communication improving workflow efficiency.
  • Facilitated training sessions for new team members on internal processes.
  • Completed monthly associate 1:1s, as well as mid-year and end-of-year reviews.
  • Bi-Weekly team meetings, with focus on team education and updates
  • Created reports summarizing departmental activities and progress updates.
  • Implemented feedback systems, boosting associate interactions and satisfaction.
  • Maintained documentation of policies and procedures for reference purposes.
  • Evaluated nurses' reviews for operational effectiveness and compliance guidelines.
  • Reviewed documentation to ensure it is accurate and up to date, according to established guidelines.
  • Utilized critical thinking skills to assess clinical reviews quickly and accurately.
  • Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
  • Participated in quality improvement initiatives in order to improve patient outcomes.

Education

Bachelor of Science - Nursing Science

Western Governors University
Salt Lake City, UT
07-2020

Associate of Science - Nursing Science

Spencerian College
Louisville, KY
05-2012

Licensed Practical Nurse - LPN

William Booth School of Nursing
Florence
09-1988

Skills

  • Staff scheduling and assignments
  • Healthcare compliance
  • Quality improvement and performance
  • Customer relationship management
  • Operational oversight
  • Employee training and development
  • Team building and leadership
  • Effective communication skills
  • Interdepartmental coordination
  • Problem solving and critical thinking
  • Electronic charting expertise
  • Clinical supervision and management
  • Motivational skills and coaching
  • Workload management and prioritization
  • Ethical practice in healthcare
  • Conflict management strategies
  • Utilization management techniques
  • Case review and management

Affiliations

  • Enjoy spending time at sporting events with my grandchildren
  • Volunteer with the Booster organization to support All Star Cheerleading

Accomplishments

  • I have received both Star and Helping hands awards through out my time as a manager at Humana.

References

References available upon request.

Timeline

UM Nurse Manager

Humana
03.2010 - Current

Bachelor of Science - Nursing Science

Western Governors University

Associate of Science - Nursing Science

Spencerian College

Licensed Practical Nurse - LPN

William Booth School of Nursing

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