Holly Riggins
Watford City,ND
Summary
Committed to customer service excellence. Well-versed in maintaining relationships with clients to increase profit channels and enhance client and customer relations. Skillful multitasker polished in networking to expand connections and deliver strategic solutions for both new and experienced home buyers. Dedicated to producing exceptional results, building relationships one client at a time.
Overview
10
10
years of professional experience
Work History
Mortgage Loan Originator
Unify Home Lending
05.2024 - Current
- Worked with underwriters to fix application problems and resolve issues.
- Explained different types of loans pertaining to client situations.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Increased loan application approvals by efficiently processing and reviewing documents for accuracy and compliance.
- Maintained up-to-date knowledge of industry regulations, changes, and trends to provide accurate advice to clients.
- Streamlined the loan origination process with thorough pre-qualification assessments, resulting in faster decision making.
- Collaborated with underwriters, processors, and other team members to resolve issues, ensuring smooth transactions for all parties involved.
- Managed a pipeline of mortgage applications, prioritizing tasks to ensure timely closings and meet clients'' needs.
- Provided exceptional customer service throughout the entire loan process from initial consultation to closing day.
Realtor
D.R. Horton
03.2022 - 08.2023
- Compared recently sold area properties to determine competitive market prices
- Advised and informed prospective clients on current market activities and conditions
- Liaised between buyers and Seller to establish favorable prices and negotiate contract terms
- Completed property walkthroughs before completing deals to uphold accuracy in construction, listings, and appraisals
- Resolved client concerns related to home purchases to maintain high satisfaction ratings
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets
Realtor
Various
04.2015 - 07.2024
- Compared recently sold area properties to determine competitive market prices
- Advised and informed prospective clients on current market activities and conditions
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use
- Consistently in top 5 of all RE/MAX agents in ND
- Represented 2 builders selling new construction homes in 3 communities
- Reviewed and executed confidential documents, contracts and disclosures
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow
- Maintained contact with sphere of influence with pop-bys, videos and emails
- Maintained high percentage of business coming from repeat client business and referrals
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases
Education
Social Work
Arapahoe Community College
High School Diploma -
Elizabeth High School
Elizabeth, CO05.2004
Skills
- Sellers Representative Specialist
- Accredited Buyers Representative
- Certified New Home Specialist
- Pricing Strategy Advisor
- Market Tracking and Research
- Leads Prospecting
- Client Relations
- Goal-Oriented
- Client Account Management
- Attention to Detail
- Time Management
- Problem Solving
- Pipeline Management
Timeline
Mortgage Loan Originator
Unify Home Lending
05.2024 - Current
Realtor
D.R. Horton
03.2022 - 08.2023
Realtor
Various
04.2015 - 07.2024
High School Diploma -
Elizabeth High School
Social Work
Arapahoe Community College
Similar Profiles
Cheryl WolfCheryl Wolf
Producing Branch Manager at Unify Home LendingProducing Branch Manager at Unify Home Lending
Philip HourihanPhilip Hourihan
Senior Loan Officer at Planet Home LendingSenior Loan Officer at Planet Home Lending
Susana Gutiérrez SalazarSusana Gutiérrez Salazar
Mortgage Specialist at Planet Home LendingMortgage Specialist at Planet Home Lending