Holly Rosnik
San Jose,CA
Summary
Enthusiastic Middle School Teacher accomplished in preparing students for future through use of new technologies. Motivated by collaborative environments and building strong relationships with a goal of helping other people.
Overview
7
7
years of professional experience
5
5
Certification
Work History
Middle School Teacher
Action Day Primary Plus
San Jose, CA
08.2021 - Current
- Created lesson plans and made adjustments based on overall class performance throughout year.
- Devised lesson plans reflecting student educational, cultural and language diversity.
- Established and supported positive educational environment for student learning.
- Educated students regarding national and global social issues and influencing factors.
- Maintained awareness of relevant current events and quickly incorporated study into curriculum.
- Researched latest teaching techniques and incorporated into lesson delivery to improve concept acquisition.
- Provided subject matter expertise related to finance and developed curriculum, materials and lesson plans.
- Modeled creative acting styles and techniques encompassing varied history genres and performance techniques.
- Managed Thespian society operations with elected students to promote individual thought and creativity.
Relationship Manager
Fidelity Investments
San Jose, CA
02.2017 - 04.2021
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of investment products and services and exceeded performance metrics for customer service.
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
- Planned portfolio solutions after carefully analyzing clients' financial health and future requirements.
- Planned large-scale events such as trade shows, conferences, and meetings.
- Lead and co-created company wide Employee Resource Group, FYPN.
Front Desk Supervisor
Marriott
Saint Augustine, FL
01.2015 - 08.2016
- Trained new staff on correct procedures, compliance requirements and performance strategies.
- Oversaw front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
College Program Internship
Disney
Orlando, FL
01.2013 - 08.2013
- Developed hotel management and customer service skills under guidance of General Manager and other departmental leaders through hands-on work and shadowing.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Provided exceptional service and assistance to guests upon check-in.
Education
Bachelor of Arts - Education
Flagler College
Saint Augustine, FL12.2014
Skills
- Hands-On Learning
- Positive Reinforcement Strategies
- Lesson Planning Expertise
- Social Studies, Financial Literacy & Musical Theater Teaching Experience
- Organizational Abilities
- Client Services
- Team Leadership
- Cross-cultural Communication
Certification
- Series 7 License - General Securities Representative
- Series 63 License - Uniform Securities Agent State Law
- Series 66 License – Combined State Law
- California Notary Public
- ESOL Certified
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