Holly Saila Ngita
West Hartford,CT
Summary
Research Analyst with experience in data management, report generation, and account auditing. Proven expertise in streamlining manual processes, ensuring timely delivery of detailed reports, and enhancing data accuracy. Adept at using MS Excel and analytical techniques to drive efficiency and support performance improvement strategies.
Overview
14
14
years of professional experience
Work History
Operations Elections Assistant
Global Strategy Group
01.2024 - 11.2024
- Scheduled all quantitative surveys with vendors, ensuring data availability and accuracy, which improved project timelines and data reliability while maintaining data files in organized spreadsheets.
- Collaborated with project teams to update field dates for quantitative surveys and facilitated efficient data collection processes.
- Updated the project management system with accurate survey specifications, ensuring integrity and smooth tracking of data.
- Assisted team members in performing feasibility analysis and calculating project pricing, thereby optimizing resource allocation and cost efficiency.
- Documented and monitored costs for surveys, managing data inputs to enhance budget accuracy and financial reporting.
- Coordinated daily cost updates based on production rates, ensuring data accuracy and consistency in project tracking.
- Assisted in approving quantitative invoices, verifying alignment with pricing estimates and calculated costs.
Acting Registrar
Goodwin University
03.2023 - 10.2023
- Oversaw the registration process, ensuring data accuracy for course scheduling and student records, and performed manual data entry using MS Excel.
- Managed the academic data reporting process, including transcript and academic records verification, to generate timely reports.
- Developed and maintained the academic calendar with data from Goodwin University and University of Bridgeport.
- Managed and provided analytics for the annual review of the university catalog, ensuring data accuracy and timely updates.
- Directed data reporting for enrollment and degree verification to the National Student Clearinghouse.
- Established effective data reporting relationships across campuses to support operational functions.
- Managed the department budget with a focus on data-driven decision-making processes.
- Implemented and enforced data privacy standards (FERPA) and ensured compliance oversight.
- Provided Institutional Research assistance by collecting and analyzing data for IPEDS and other educational reports.
- Supported auditing and compliance processes by delivering accurate data to external organizations, such as the Veterans Association.
Senior Research Analyst
Goodwin University
03.2022 - 03.2023
- Supported data collection and analysis processes for the Office of Institutional Effectiveness.
- Identified and leveraged appropriate data sources for projects and reports.
- Assisted in the development and implementation of academic and co-curricular assessment initiatives.
- Prepared questionnaires to collect data addressing stakeholder issues.
- Designed and generated data visualizations to present data insights and trends to key stakeholders, incorporating data trend analysis to improve operational reporting.
- Developed presentations, crafted reports, surveys, and documents that accurately represented analyzed data to diverse audiences.
- Summarized raw data analyses and made recommendations based on findings.
- Collaborated with key personnel in managing data analysis projects to assess program efficacy and efficiency.
- Supported accreditation processes for the entire campus community.
Academic Progress Coordinator
Goodwin University
06.2016 - 03.2022
- Reviewed academic records for current students to ensure good academic standing in compliance with Title IV Financial Aid requirements.
- Evaluated readmission records for students, ensuring accuracy and procedural integrity.
- Oversaw the Navigators Early Support Team (NEST) committee by facilitating communication between faculty and academic advisors.
- Managed the Satisfactory Academic Progress (SAP) process for both undergraduate and graduate students.
- Facilitated SAP board meetings and handled correspondence with students effectively.
- Advised students under probation on course selection, graduation progress, and career decisions.
- Evaluated official transcripts for applicants and current students to verify academic credentials.
- Processed and registered third-attempt course requests accurately.
- Directed support staff in administering departmental operations with a focus on academic process efficiency.
Office Assistant
Loyola University Maryland
05.2012 - 08.2013
- Researched and compared information on universities and colleges, assessing diversity, student population, and degree offerings.
- Compiled school data and parent surveys into well-organized spreadsheets for use by university admission counselors.
- Organized files, developed spreadsheets, and managed report distribution to enhance organizational workflow.
- Conducted campus tours and communicated with prospective students and parents to serve as a university ambassador.
- Managed inventory and ordered necessary materials, supplies, and services.
Research Assistant
L'Institut National de Recherche Biomédicale, INRB
06.2011 - 08.2011
- Performed hemoglobin electrophoresis for patients inquiring about sickle-cell anemia.
- Assisted with preparing presentation materials for major meetings and reviews.
- Supported nursing staff during periods of high patient volume by organizing schedules and appointments.
- Participated in additional training and courses to refine professional knowledge.
- Conducted studies on the importance of blood work and genetics in the Democratic Republic of Congo.
Advocate
Health Leads
08.2010 - 04.2011
- Assisted low-income patients in identifying community resources (WIC, SNAP) to meet basic health needs, with a focus on expectant and young mothers ages 14 to 19.
- Facilitated client meetings to establish short- and long-term healthcare goals and prioritize actionable steps.
- Coordinated appointments between healthcare providers and patients, ensuring timely service delivery.
- Made appropriate referrals and followed up to confirm that clients received necessary services.
- Conducted follow-ups with patients to verify appointment attendance and clarify medical information.
- Recruited, trained, and supervised volunteer advocates to support the organization’s mission.
Education
Master of Public Health - Public Health
Goodwin University
East Hartford, CT01.2020
Bachelor of Science - Biology
Loyola University Maryland
Baltimore, MD01.2014
Skills
- Policy analysis
- Microsoft Office (Outlook, Excel, Word, PowerPoint)
- MySQL
- Adobe Software (Photoshop, Illustrator)
- SharePoint
- Microsoft Dynamics
- Project management
Timeline
Operations Elections Assistant
Global Strategy Group
01.2024 - 11.2024
Acting Registrar
Goodwin University
03.2023 - 10.2023
Senior Research Analyst
Goodwin University
03.2022 - 03.2023
Academic Progress Coordinator
Goodwin University
06.2016 - 03.2022
Office Assistant
Loyola University Maryland
05.2012 - 08.2013
Research Assistant
L'Institut National de Recherche Biomédicale, INRB
06.2011 - 08.2011
Advocate
Health Leads
08.2010 - 04.2011
Bachelor of Science - Biology
Loyola University Maryland
Master of Public Health - Public Health
Goodwin University
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