Summary
Overview
Work History
Education
Skills
Timeline
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Holly Schaaf

Missoula,MT

Summary

Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

11
11
years of professional experience

Work History

Spa & Clinic Coordinator

Coachlight Clinic & Spa / DSM Plastic Surgery
West Des Moines, IA
02.2023 - 06.2024
  • Assisted in the coordination of patient care services, including scheduling appointments and managing medical records.
  • Performed data entry of patient information into electronic medical records system.
  • Coordinated with physicians and other healthcare professionals to ensure quality care delivery.
  • Managed daily appointment schedules for physicians and other clinical personnel.
  • Verified patient billing information, processed patient accounts and maintained records and documentation.
  • Trained new facility staff.

Office Assistant & Lead Sales Worker

GoodFlower
Carbondale, C
02.2022 - 11.2022
  • Maintained strict inventory controls for regulatory compliance across dispensary operations.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Checked guests' photo identification for validity and age requirements.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Brand Ambassador

Root Eco Beauty
03.2020 - 04.2022
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Communicated product information with confidence and educated consumers about company.
  • Engaged, educated and befriended customers to deliver amazing shopping experience.
  • Showed understanding of customer's personal style and preferences when offering product advice.

Model Ambassador

Wells Cooperative
Wellman, IA
03.2020 - 04.2022
  • Promoted products and services by posing for commercials, live shows and photo shoots.
  • Promoted and set up sales using communication and marketing abilities.
  • Communicated product value, quality and style to educate and entice potential customers.

Consignment Inventory Specialist

Stuff Etc Quality Consignment
11.2016 - 03.2020
  • Performed data entry and completed proper paperwork.
  • Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
  • Rejected damaged items, recorded shortages and corresponded with consigners to rectify issues.
  • Established strong vendor relationships to maintain and support business.
  • Inspected merchandise for quality and arranged proper display location on floor.

Merchandise and Sales Coordinator

Ulta Beauty
11.2013 - 11.2016
  • Responsible for all Merchandise coordination ensuring products were readily available, stocked and displayed directly contributing to the stores overall sales
  • Promoted sales concepts, importance of Merchandising, and motivated team members effectively enabling the store to reach over $4M in sales for the 2015 Fiscal Year, well exceeding all goals.
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.

Education

High School Diploma -

Des Moines Area Community College
2016

Skills

  • Building Customer Relationships and Loyalty
  • Exceeding Customer Expectations
  • Adaptable and Flexible
  • Engaging with Diverse Customers
  • Excellent Written and Verbal Communication

Timeline

Spa & Clinic Coordinator

Coachlight Clinic & Spa / DSM Plastic Surgery
02.2023 - 06.2024

Office Assistant & Lead Sales Worker

GoodFlower
02.2022 - 11.2022

Brand Ambassador

Root Eco Beauty
03.2020 - 04.2022

Model Ambassador

Wells Cooperative
03.2020 - 04.2022

Consignment Inventory Specialist

Stuff Etc Quality Consignment
11.2016 - 03.2020

Merchandise and Sales Coordinator

Ulta Beauty
11.2013 - 11.2016

High School Diploma -

Des Moines Area Community College

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Holly Schaaf