Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Sessions

Fort Collins,CO

Summary

Driven professional with experience in customer service, administrative support, and business operations. Skilled in streamlining workflows, optimizing data management, and enhancing customer experiences. Proficient in data entry, bookkeeping, and cross-team coordination, with a track record of improving operational efficiency in fast-paced environments across automotive, finance, and hospitality sectors. Eager to contribute to process automation and customer success in a tech-forward role.

Overview

5
5
years of professional experience

Work History

Crew Member

Chipotle Mexican Grill
Fort Collins, Colorado
06.2024 - Current
  • Fast-Paced Food Service & Customer Support
  • Multitasking Across Multiple Restaurant Stations
  • Adherence to Food Safety & Quality Standards
  • Team Collaboration & Communication
  • Time Management & Organizational Skills
  • Inventory Management & Stock Replenishment
  • Cleanliness & Workplace Safety

Sales Receptionist

Mercedes-Benz of Pleasanton
Pleasanton, CA
08.2020 - 01.2024
  • Training new hires
  • Communication and coordination intra & interpersonally
  • Phone Etiquette & Multi-line phone system
  • Quick problem solving
  • Attention to detail
  • Multiple tech systems and data software (CDK, Netstar, & Excel)
  • File organization
  • Fact-checking
  • Dealership tasks

Business Office Assistant

Mercedes-Benz of Pleasanton
Pleasanton, CA
06.2023 - 08.2023
  • A seasonal position.
  • Bookkeeping
  • Filing
  • Spreadsheets
  • Data entry
  • Fact-checking
  • Accounts receivable.
  • Facilitated inter-dealership correspondence to align business operations.

Tax Preparer

Jackson Hewitt
Fort Collins, CO
12.2022 - 04.2023
  • Became comfortable filing different kinds of tax forms: W-2, 1099(-INT, -R, -MISC), 1095(A,B/C), 1040, etc
  • Spontaneous questions
  • Appointment scheduling
  • Constant preparedness for walk-in customers
  • Filed tax-returns, extensions, and amended returns
  • Daily-accounting and bookkeeping

Inventory Clerk

Mercedes-Benz of Pleasanton
Pleasanton, CA
06.2021 - 08.2021
  • Responsible for all vehicle inventory of the dealership
  • Communication and Coordination with the sales team and other dealerships
  • Organization and bookkeeping of vehicle and deal paperwork
  • Data-entry
  • Multitasking
  • Key assigning and storing
  • Packing, labeling, and shipping processes

Service Appointment Coordinator

Mercedes-Benz of Pleasanton
Pleasanton, CA
01.2021 - 08.2021
  • Schedule service appointments
  • Patience and problem-solving with many impatient and angry customers
  • Staying organized and informed on weekly schedules, vehicle statuses, changes to shop operations, deals, etc
  • Multitasking with multiple customers over-the-phone, in-person, using multiple resources and software (Xtime)
  • Keeping up communication between staff, management, and customers

Restaurant Hostess

Black Bear Diner
Danville, CA
09.2019 - 08.2020
  • Greeting and welcoming customers.
  • Managed the seating and wait time of customers.
  • Running food and drinks to tables
  • Operated a cash register.
  • Over-the-phone orders.
  • Packing and preparing takeout orders.
  • "Side work" such as packing and putting together silverware, setting tables, filling sauces, and other food prep, decorating for the seasons, cleaning tables, windows, floors, and seats, and keeping the restroom supplied with toiletries.

Education

Undergraduate - Business Administration And Management

Colorado State University
Fort Collins, CO
05.2026

High school diploma - General Studies

San Ramon Valley High School
Danville, CA
06.2022

Skills

  • Flexibility
  • Determination
  • Problem solving
  • Adaptability and eagerness to learn
  • Applying degree learning in a practical setting
  • Communication and coordinating
  • Data entry
  • Scripting languages: introductory level, Python, and JavaScript
  • Intro to SQL
  • Attention to detail

Timeline

Crew Member

Chipotle Mexican Grill
06.2024 - Current

Business Office Assistant

Mercedes-Benz of Pleasanton
06.2023 - 08.2023

Tax Preparer

Jackson Hewitt
12.2022 - 04.2023

Inventory Clerk

Mercedes-Benz of Pleasanton
06.2021 - 08.2021

Service Appointment Coordinator

Mercedes-Benz of Pleasanton
01.2021 - 08.2021

Sales Receptionist

Mercedes-Benz of Pleasanton
08.2020 - 01.2024

Restaurant Hostess

Black Bear Diner
09.2019 - 08.2020

Undergraduate - Business Administration And Management

Colorado State University

High school diploma - General Studies

San Ramon Valley High School

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Holly Sessions