Holly Skrbina
Valley Springs,CA
Summary
My name is Holly Skrbina, I graduated from Calaveras High School in 2023. When I worked at Grocery Outlet as a Cold Deli Clerk and at Pizza Factory as a Cashier/Server my skills included, experience in managing daily deli operations, providing high-quality customer service, and maintaining cleanliness of work area. My strengths include knowledge of food safety protocols, ability to operate deli equipment safely and efficiently, and well-honed interpersonal skills for positive customer interactions. Previous roles have demonstrated consistent delivery of fresh, quality deli and food products while adhering to store policies and procedures. I am a dedicated professional with a strong background in helping with customer orders, cooking and store cleanliness. I tirelessly complete demanding work in high-volume settings. I am service-oriented, punctual and hardworking with excellent people skills.
Overview
3
3
years of professional experience
Work History
Cold Deli Clerk
Grocery Outlet Bargain Market
Valley Springs, CA
07.2023 - 03.2024
- Greeted customers and provided customer service.
- Organized deli products in refrigerated cases.
- Received and ordered product.
- Maintained cleanliness of work area and equipment.
- Stocked shelves with fresh meats, cheeses, vegetables, and condiments.
- Weighed and priced deli items for sale.
- Ensured compliance with all health codes regarding food preparation and storage.
- Kept track of inventory levels and notified management when supplies were low.
- Established positive relationships with vendors to ensure timely delivery of high-quality products.
Cashier/Server Assistant
Pizza Factory
Valley Springs, CA
05.2021 - 08.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Waitress
El Torero Mexican Restaurant
Valley Springs, CA
03.2021 - 07.2021
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables as needed during peak hours.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
Education
High School Diploma -
Calaveras High School
San Andreas, CA07-2023
Skills
- Product presentation
- Merchandising displays
- Register operations
- Cooking
- Cleaning and sanitizing
- Preparing food items
- Proper food handling
- Cleanliness and sanitation
- Equipment use
Timeline
Cold Deli Clerk
Grocery Outlet Bargain Market
07.2023 - 03.2024
Cashier/Server Assistant
Pizza Factory
05.2021 - 08.2022
Waitress
El Torero Mexican Restaurant
03.2021 - 07.2021
High School Diploma -
Calaveras High School