Holly Smith
Waxhaw,NC
Summary
Accomplished professional with expertise in customer service, office management, and administrative support. Highly adaptable and detail-oriented, with a proven track record in overseeing operations, managing vendor and service provider relationships, and ensuring efficient event execution. Possesses strong organizational, communication, and problem-solving skills, consistently driving successful outcomes in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Front Office Manager/Coordinator
Roar Taekwondo
02.2022 - Current
- Greet and assist customers, manage payments, coordinate events and appointments, manage general administration tasks, maintain marketing and social media, supervise children, and create activities.
Point X associate
Home Point Financial
11.2020 - 06.2021
- Coordinated client approvals, assisted with loan process inquiries, provided training via webinars, phone, and zoom, managed troubleshooting, and tracked client loans.
Pre Sale Representative
Dixie Belle Ice cream
01.2015 - 10.2020
- Managed client correspondence, identified sales opportunities and negotiated contracts, created and managed new client accounts, maintained freezers, processed orders, trained new sales reps, and met sales goals.
Club Supervisor
Advantage sales and marketing. LLC
08.2013 - 09.2014
- Hired, trained, and managed event specialists, ensured flawless program execution, conducted health and safety inspections, presented/ marketed samples, and food preparation.
Store manager
Dollar General
05.2010 - 06.2013
- Maintained store organization and inventory levels, cash handling, bank deposits, recruited and trained employees, conducted safety inspections, executed store paperwork, and ensured superior customer service.
Education
Diploma -
Parkwood High school
Monroe, NC06.2001
Skills
- Microsoft Office (10 years)
- Quick books
- Planograms
- Merchandising
- Accounts payable
- Adobe acrobat
- Payroll
- Cash handling
- Recruiting and Hiring
- Training and coaching
- Conflict and performance management
- Effective Multitasking
- Workflow Optimization
- Customer Service
- Event Coordination
- Sales and Marketing
- Inventory Control
- Scheduling and calendar management
- Administrative skills
- Data entry
Additional Information
Short term employment includes; house cleaning, child and elderly care, personal assistant, food service manager.
Timeline
Front Office Manager/Coordinator
Roar Taekwondo
02.2022 - Current
Point X associate
Home Point Financial
11.2020 - 06.2021
Pre Sale Representative
Dixie Belle Ice cream
01.2015 - 10.2020
Club Supervisor
Advantage sales and marketing. LLC
08.2013 - 09.2014
Store manager
Dollar General
05.2010 - 06.2013
Diploma -
Parkwood High school
Similar Profiles
VERA MISANECVERA MISANEC
Barista at TSKC/ROARBarista at TSKC/ROAR
Jack ZasoJack Zaso
Bouncer at ROAR ClemsonBouncer at ROAR Clemson
Lara PertLara Pert
Support Worker at Roar agency & independent (Mable)Support Worker at Roar agency & independent (Mable)