Holly Spahr
Mount Pleasant,PA
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work.
Overview
18
18
years of professional experience
Work History
Delivery Driver
FedEx / G. Trump Inc.
11.2005 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Lifted, lowered, and carried packages typically weighing up to 150 pounds throughout regular course of delivery.
- Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Fostered positive working relationships with regular customers.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Protected people and equipment from hazardous materials by using correct procedures.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Inspected load security and checked for damages.
- Kept detailed records of deliveries and money received from customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Documented mileage, deliveries, pickups, customer issues and damages.
Skills
- Pallet Jack Operation
- Time Management
- Local Routes Understanding
- Vehicle Inspection
- Safety
- Ability to Lift 50 Pounds
- Traffic Laws and Regulations
- Customer Satisfaction
- Safe Vehicle Operations
- Vehicle Maintenance
- Customer Service
- Delivery Verification
- Plan Routes
- Efficiency and Time Management
- Communication and Interpersonal Skills
Timeline
Delivery Driver
FedEx / G. Trump Inc.
11.2005 - Current
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