Summary
Overview
Work History
Education
Affiliations
Timeline
Generic

Holly Spink

De Pere

Summary

Skilled Furnace Helper with background in assisting with furnace operations and maintenance. Possess strong understanding of safety protocols and equipment handling techniques relevant to the job. Strengths include problem-solving, teamwork, communication and adaptability, having significantly contributed to improving operational efficiency in previous roles.

Overview

14
14
years of professional experience
2011
2011
years of post-secondary education

Work History

Furnace Helper

Twin bridge heating and cooling
Athelstane
08.2023 - 08.2024
  • Organized inventory of parts and supplies for timely project execution.
  • Assisted in the installation of new furnaces, including securing and connecting components.
  • Cut sheet metal pieces to fit correctly within the furnace system.
  • Adjusted flue dampers to control airflow through the furnace system.
  • Set up air filters in accordance with manufacturer specifications.
  • Inspected heating systems for safety hazards such as gas leaks or faulty wiring connections.
  • Checked blower motors, belts, filters, and burners for proper functioning.
  • Tested systems for proper operation before completing installations.
  • Replaced defective thermostats with new models as needed.
  • Disposed of hazardous materials such as asbestos safely according to local regulations.
  • Cleaned furnace parts using appropriate tools and materials.
  • Verified that all electrical connections were secure before operating a furnace.
  • Installed insulation around ducts to improve energy efficiency.
  • Performed preventative maintenance on furnaces to ensure optimal performance over time.
  • Kept operations in full compliance with quality, environmental, health and safety procedures for protection of workers and general public.
  • Handled tasks such as racking parts, unloading furnaces, and programming furnace operations with consistent expertise and attention to detail.
  • Coordinated furnace maintenance alongside facility leaders and maintenance teams.
  • Maintained quality standards by correctly reading orders and managing processes with high degree of skill.
  • Controlled risks of fire, explosions and burns by carefully following safety protocols.
  • Followed safety protocols while handling materials and operating machinery.
  • Prepared work areas by clearing debris and ensuring safety compliance.
  • Supported team members during routine maintenance checks and diagnostics.
  • Maintained tools and equipment for efficient operation during HVAC services.
  • Assisted technicians with furnace installations and repairs in residential settings.
  • Communicated effectively with clients to address service inquiries and concerns.
  • Removed old units from customer premises prior to installing new ones.

Excavator Operator and Lado Operator Furnace Tend

Waupaca Foundry, Inc.
Marinette
06.2023 - 08.2023
  • Assisted in grading and leveling terrain for construction projects.
  • Operated excavator to dig trenches, footings and foundations for new construction projects.
  • Operated heavy equipment in compliance with company's operating safety policies and procedures.
  • Performed daily maintenance checks of excavator such as fluid levels, hoses, belts and filters.
  • Worked in close proximity to other workers while operating machinery safely and efficiently.
  • Confirmed adherence to safety protocols by team members and followed strict measures to avoid accidents and injuries.
  • Maintained and operated hydraulic systems on the excavators as well as other heavy equipment.
  • Checked all safety devices on machine prior to each shift.
  • Observed potential hazards and obstructions to maximize safe working conditions.
  • Followed company policies by performing thorough equipment inspections prior to and after each shift.
  • Communicated with project supervisors regarding progress of work completed on each job site.
  • Conducted routine inspections on equipment for safety compliance.
  • Adjusted hand wheels and depressed pedals to control blades, buckets, scrapers or swing booms.
  • Regulated speed and direction of loader or dozer.
  • Completed tear-down of existing structures to prepare for new construction.
  • Maintained equipment on-site with regular maintenance and repairs.
  • Observed hand signals, grade stakes and markings to operate machines within performance specifications.
  • Collaborated with team members to coordinate excavation activities.
  • Moved materials over short distances on work sites to carry out orders.
  • Controlled operation of heavy power machinery to complete on-site work.
  • Kept records of material or equipment usage and completed entries in production logs.
  • Reviewed written instructions regarding material movement and excavation to follow specifications.
  • Coordinated machine operations with other site personnel to keep materials moving smoothly and prevent accidents.
  • Maintained accurate records of daily work and equipment usage.
  • Assisted in training new operators on equipment operation and safety protocols.
  • Followed site plans and blueprints to ensure precise excavation depth and alignment.
  • Identified potential hazards on-site and implemented safety measures immediately.
  • Communicated effectively with supervisors regarding project progress and issues encountered.

Masonry Laborer

Green bay masonry
Sobieski
03.2012 - 10.2022
  • Assisted in constructing and repairing brick and stone structures.
  • Mixed and poured concrete for foundations and masonry projects.
  • Operated various hand tools and machinery for masonry tasks.
  • Followed safety protocols to maintain a secure work environment.
  • Collaborated with team members to complete masonry projects efficiently.
  • Prepared sites by clearing debris and leveling ground for construction.
  • Maintained equipment and tools to ensure optimal performance.
  • Transported materials to job sites using company vehicles or manual methods.
  • Prepared work sites for jobs and kept areas clean and organized.
  • Carried heavy building materials such as bricks, blocks, and bags of cement up ladders to work sites.
  • Repaired existing masonry structures by replacing damaged bricks or blocks.
  • Used trowels of various sizes and shapes to level and clear away excess concrete.
  • Constructed scaffolding and other temporary structures in support of construction projects.

Flooring Installer

New integrity flooring
Wausaukee
01.2013 - 10.2021
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Achieved cost-savings by developing functional solutions to problems.
  • Managed inventory and supplies to ensure materials were available when needed.

Customer Service Cashier

Grand Central Station Shell
Suamico
05.2015 - 06.2016
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Managed cash register operations and balanced cash drawers daily.
  • Handled customer complaints promptly to ensure satisfaction and loyalty.
  • Maintained a clean and organized checkout area for optimal efficiency.
  • Collaborated with team members to improve customer service practices.
  • Trained new cashiers on procedures and effective communication techniques.
  • Resolved discrepancies in transactions while adhering to company policies.
  • Greeted customers and provided friendly customer service.
  • Resolved customer complaints in a professional manner.
  • Operated cash registers to process payments for goods and services.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Balanced cash drawers at the end of each shift.
  • Complied with all health and safety regulations while performing job duties.
  • Informed customers of in-store promotions or pricing specials.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Assisted customers with locating merchandise within the store.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Recommended, selected, located, and obtained products to meet customer needs.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Verified that all coupons were valid prior to processing them into the system.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Organized items purchased by customers according to their type or size for easy retrieval during checkout.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.
  • Addressed customer questions and concerns regarding products and services.
  • Greeted customers promptly and responded to questions.
  • Answered customers' questions and provided information on store procedures or policies.
  • Built and maintained productive relationships with employees.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Counted and balanced cashier drawers.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Checked personal identifications during alcohol and tobacco sales.
  • Offered customers carry-out service at completion of transaction.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.

Cashier

Mcdonalds, PDI FOODS
Green Bay
10.2014 - 08.2015
  • Processed customer orders efficiently at a fast-paced food service environment.
  • Handled cash transactions accurately and maintained register balance.
  • Provided friendly customer service and resolved inquiries promptly.
  • Maintained cleanliness of work area and dining space to ensure safety standards.
  • Collaborated with team members to meet peak service demands during busy hours.
  • Assisted in training new cashiers on operational procedures and best practices.
  • Monitored inventory levels and restocked supplies as needed throughout shifts.
  • Adhered to food safety regulations while preparing items for customer orders.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Collected payments and provided accurate change.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered customer inquiries regarding store policies and procedures.
  • Followed company security procedures for handling large sums of money.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped with purchases and signed customers up for rewards program.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Discounted purchases by scanning and redeeming coupons.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Used suggestive selling techniques to promote add-on sales.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Resolved customer complaints professionally in accordance with company policy.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Built and maintained productive relationships with employees.
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Offered customers carry-out service at completion of transaction.
  • Checked personal identifications during alcohol and tobacco sales.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Painter

Dans quality painting
Oconto
06.2010 - 10.2013
  • Prepared surfaces by cleaning, sanding, and priming for optimal paint adhesion.
  • Applied various types of paint using brushes, rollers, and spray equipment efficiently.
  • Ensured compliance with safety regulations while handling hazardous materials and tools.
  • Managed inventory of paints and supplies to ensure availability for ongoing projects.
  • Inspected completed work for quality assurance before final walkthroughs with clients.
  • Applied paint with brushes, rollers, spray guns, or other equipment.
  • Cleaned up job sites after completion of projects.
  • Monitored paint supplies, placing orders whenever needed and properly and safely disposed of old paint.
  • Selected and purchased tools or finishes for surfaces to be covered.
  • Washed and treated surfaces with oil, turpentine or other preparations.
  • Mixed and matched paint, stain or varnish with oil or thinning and drying additives to obtain desired colors and consistencies.
  • Completed high-volume weekly painting jobs with consistently positive customer feedback.
  • Removed pictures, door knobs or electric switch covers prior to painting.
  • Applied primers or sealers to prepare bare wood or metal for finish coats.
  • Removed old finishes by stripping, sanding or using water or abrasive blasting.
  • Covered floors before prepping, priming and painting walls and ceilings to protect them from chemicals and paint.
  • Kept accurate records of completed jobs for billing purposes.
  • Recommended blending, harmonizing and contrasting color options to customers.
  • Measured, cut, and installed wallpaper.
  • Documented progress and provided estimated completion time for clients.
  • Ensured proper ventilation while using solvents or oil-based paints.
  • Provided expert advice on the best products to use for various jobs.
  • Followed the manufacturer's instructions when mixing chemicals for special applications.
  • Inspected work sites to measure dimensions, lay out work, and estimate materials for each job.
  • Selected, mixed and applied surface coatings to match and restore interior or exterior surfaces.
  • Maintained thorough inventory of paint equipment and supplies by checking product levels.
  • Estimated cost of materials needed for the project.
  • Mixed paints to desired color and texture.
  • Chose correct brushes and materials for jobs and purchased from vendors.
  • Removed old wall coverings before applying new ones.
  • Identified surface to be covered and characteristics of finish to properly select roller, power sprayer and right size brush.
  • Operated airless spray equipment and motorized lifts.
  • Spread undercoats and finish materials using rollers and spray equipment.
  • Mixed and applied paints, varnishes and sealants to promote lasting finish.
  • Protected furniture from dust generated during the preparation of walls.
  • Smoothed and finished surfaces on walls, trim and cabinetry.
  • Consulted with clients regarding colors and finishes.
  • Repaired cracks in drywall prior to painting or wallpapering rooms.
  • Assessed work areas to determine safety measures required before beginning the job.
  • Sanded woodwork prior to staining or painting.
  • Inspected painted surfaces for defects such as cracking, blistering, or fading.
  • Applied primers and sealers to prepare new surfaces for painting.
  • Performed repairs to defects in walls by patching holes and scrapes prior at project start.
  • Wore protective clothing such as masks, respirators and gloves.
  • Cleaned and smoothed surfaces prior to painting.
  • Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
  • Used ladders and scaffolds to reach high walls and ceilings.
  • Used power and hand tools safely and effectively.
  • Collaborated with clients to select colors and finishes that meet their preferences.
  • Maintained tools and equipment in proper working condition through regular inspections.
  • Assisted in training new painters on techniques and best practices for high-quality work.

Pressure Washer

High pressure cleaners
Oconto
04.2010 - 09.2012
  • Collaborated with team members to manage large-scale cleaning projects efficiently.
  • Ensured safety protocols and procedures were followed during cleaning operations.
  • Maintained and serviced pressure washing machines for optimal performance.
  • Operated high-pressure cleaning equipment for various surfaces and structures.
  • Trained new staff on equipment usage and safety guidelines effectively.
  • Conducted preliminary assessments of surfaces to determine appropriate cleaning methods.
  • Responded to customer inquiries regarding services and pricing professionally.
  • Complied with environmental regulations during waste disposal processes diligently.
  • Cleaned driveways, patios, decks, and sidewalks with a pressure washer.
  • Performed pressure washing of residential and commercial buildings.
  • Operated pressure washers safely to prevent damage to surfaces.
  • Helped homeowners with routine exterior cleaning as well as in-depth projects on patios, driveways and outdoor structures.
  • Kept work areas clean and organized throughout the day's tasks.
  • Provided estimates for jobs based on the size of the area needing cleaning.
  • Removed dirt, mildew, and algae from exterior walls.
  • Ensured proper functioning of equipment prior to use.
  • Troubleshot and resolved malfunctions with sprayers and other equipment.
  • Inspected area for any potential hazards before beginning job.
  • Performed minor repairs on pressure washers when needed.
  • Adjusted pressures according to the type of surface being cleaned.
  • Recommended additional services that could be performed.
  • Safely transported equipment from one job site to another.
  • Attended regular training sessions to stay current on industry developments.
  • Used appropriate detergents or chemicals as necessary.
  • Adhered to all company policies regarding workplace safety and health regulations.
  • Assisted in loading and unloading supplies from delivery trucks or vans.
  • Followed safety protocols while using pressurized water jets.
  • Provided customer service by answering questions about services provided.
  • Reported any issues or concerns regarding equipment or job sites immediately.
  • Maintained records of work completed and materials used.
  • Consulted with clients on best practices for maintaining their property after cleaning is complete.
  • Hauled supplies to work locations and organized professionally for easy use.
  • Set up ladders to reach high windows, roofs and building features.
  • Drained, cleaned and refilled machines or tanks using cleaning solutions or water.
  • Maintained cleanliness and sanitation standards using machine and manual cleaning methods.
  • Observed machine operations, gauges or thermometers to adjust controls, maintaining specified conditions.
  • Operated or tended machines to wash and remove impurities from items.
  • Added specified amounts of chemicals to equipment to maintain solution levels and concentrations.
  • Adjusted, cleaned and lubricated machine parts using hand tools and grease guns.
  • Examined and inspected machines to detect malfunctions.
  • Maintained sanitation levels for work station to reduce spread of bacteria.
  • Mixed substances to create chemical solutions.
  • Abided by safety procedures and protocols to minimize accidents or injuries.
  • Set controls to regulate temperature and length of cycles.
  • Measured, weighed or mixed cleaning solutions using measuring tanks or suction tubes.
  • Drew samples for laboratory analysis or tested solutions to conform to specifications.
  • Leveraged production logs to record gauge readings, materials used and processing times.
  • Managed inventory of cleaning supplies and detergents, placing orders when necessary.
  • Collaborated with the housekeeping or maintenance team to address any cleanliness issues.
  • Pre-treated stains on garments and linens before washing to ensure optimal cleanliness.
  • Hand-washed delicate items that could not be processed in industrial machines.
  • Performed routine maintenance and minor repairs on washing machines and dryers.
  • Folded, sorted, and organized clean laundry for distribution or further processing.
  • Ensured the washing area was secure at the end of the shift, following all safety protocols.
  • Followed standard operating procedures for handling and disposing of contaminated linens.
  • Adjusted machine settings for special care items to prevent damage during the washing process.
  • Ensured compliance with health and safety regulations in the washing area.
  • Maintained cleanliness and organization of the washing area and equipment.
  • Managed time efficiently to meet productivity goals and deadlines.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Kept business entrances clean, tidy and professional in appearance.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Notified managers of repair needs or additions to building operating systems.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.

Line Worker

Qps industry
Oconto
03.2011 - 02.2012
  • Operated machinery to assemble and package products efficiently.
  • Inspected finished goods for quality and adherence to specifications.
  • Maintained clean and organized work areas to ensure safety standards.
  • Collaborated with team members to meet production schedules consistently.
  • Monitored equipment performance and reported issues to supervisors promptly.
  • Followed standard operating procedures for handling materials safely.
  • Participated in team meetings to discuss workflow improvements and challenges.
  • Cleaned up work area at end of shift to maintain a safe working environment for other employees.
  • Worked closely with other members of the team to meet deadlines and goals set by management.
  • Loaded materials onto conveyor belt to be transported down the assembly line.
  • Assisted in the assembly of products on the production line.
  • Packed finished goods into correct packages or boxes.
  • Monitored production line for any defects or malfunctions, and reported to supervisor when necessary.
  • Maintained clean worksite to avoid hazards from chemicals and fragile products.
  • Inspected finished products for accuracy and completeness prior to packaging.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Monitored production line to watch for pile-ups or jams.
  • Used established assembly instructions to complete jobs.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Demonstrated proper work practices to accomplish key performance indicators.
  • Coordinated with supervisor to organize materials and equipment, promoting highest productivity and quality.
  • Reported any incidents or injuries immediately to supervisors.
  • Organized inventory shelves to ensure that items were accessible for use on the assembly line.
  • Operated a variety of power tools in order to complete assigned tasks accurately and efficiently.
  • Maintained accurate records of all parts and materials used during production.
  • Assisted in troubleshooting problems with machines or equipment on the production line.
  • Removed foreign material and non-standard products from equipment to maintain proper functioning.
  • Conducted tests on completed assemblies before they are shipped out for sale.
  • Assembled components according to blueprints or diagrams using hand tools and small power tools such as drills or screwdrivers.
  • Ensured proper operation of machines by performing routine maintenance tasks such as lubricating moving parts or changing filters.
  • Processed orders promptly according to customer specifications.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Sorted product components on work tables to maintain maximum organization and productivity.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Measured and weighed items to meet quality standards and prevent waste.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Looked through work orders to determine type and quantity of materials needed for each production batch.
  • Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
  • Hand-assembled needed parts with bolts and screws.

Cashier

Taco Bell
De Pere
03.2010 - 12.2010
  • Processed customer orders efficiently at a fast-paced food service environment.
  • Handled cash transactions accurately and maintained register balance.
  • Provided friendly customer service and resolved inquiries promptly.
  • Maintained cleanliness of work area and dining space to ensure safety standards.
  • Collaborated with team members to meet peak service demands during busy hours.
  • Assisted in training new cashiers on operational procedures and best practices.
  • Monitored inventory levels and restocked supplies as needed throughout shifts.
  • Adhered to food safety regulations while preparing items for customer orders.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Collected payments and provided accurate change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Followed company security procedures for handling large sums of money.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed sales transactions to prevent long customer wait times.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped with purchases and signed customers up for rewards program.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Discounted purchases by scanning and redeeming coupons.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Used suggestive selling techniques to promote add-on sales.
  • Resolved customer complaints professionally in accordance with company policy.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Maintained work area and kept cash drawer organized.
  • Built and maintained productive relationships with employees.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.

Education

Crivitz High
Crivitz, WI

Affiliations

  • Raising 3 wonderful kids who make me proud of them by ansorbing and retaining with important detail of what i teach them to be well adjusted and educated in life. Also humbling and exciting when they take interest and ask questions. The real pleasure is when they teach me about things i havnt taken notice or interest of and shed a whole new light and perspective on the world for me as well.
  • Enjoy camping and being outdoors
  • Love to cook

Timeline

Furnace Helper

Twin bridge heating and cooling
08.2023 - 08.2024

Excavator Operator and Lado Operator Furnace Tend

Waupaca Foundry, Inc.
06.2023 - 08.2023

Customer Service Cashier

Grand Central Station Shell
05.2015 - 06.2016

Cashier

Mcdonalds, PDI FOODS
10.2014 - 08.2015

Flooring Installer

New integrity flooring
01.2013 - 10.2021

Masonry Laborer

Green bay masonry
03.2012 - 10.2022

Line Worker

Qps industry
03.2011 - 02.2012

Painter

Dans quality painting
06.2010 - 10.2013

Pressure Washer

High pressure cleaners
04.2010 - 09.2012

Cashier

Taco Bell
03.2010 - 12.2010

Crivitz High

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Holly Spink