Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Holly Stacher

Vinton,IA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Skilled Brazer with experience in various brazing techniques, including torch, induction and furnace brazing. Strengths include ability to interpret blueprints, maintain workplace safety protocols and operate machinery effectively. Previous roles have involved improving operational efficiency while maintaining high-quality production standards. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

4
4
years of professional experience

Work History

Brazer

Whirlpool Corporation
Amana, IA
07.2023 - Current
  • Operated manual and automated brazing equipment to join metal components.
  • Performed pre-brazing inspection of parts for proper fit and assembly.
  • Measured, cut, formed and bent metal parts with hand tools to ensure a tight fit prior to brazing.
  • Heated metals using oxyacetylene torches or induction heating systems to create the desired joint configuration.
  • Adjusted gas flow rates and temperatures according to specifications to achieve desired results.
  • Inspected finished assemblies for quality assurance purposes, ensuring that all joints met customer requirements.
  • Cleaned brazed components with solvents such as acetone or alcohol to remove flux residue from surfaces prior to final inspection.
  • Maintained a safe work environment by following established safety guidelines and procedures while operating brazing equipment.
  • Monitored braze temperature control units during operation to ensure accurate heat levels were maintained throughout the process.
  • Recorded process data in logbooks including date, time, temperature settings, part numbers.
  • Repaired defective parts by removing old braze material and re-brazing new joints as required.

Restaurant Waiter

Perkins Family Restaurant
Cedar Rapids, IA
03.2022 - 02.2023
  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.

Restaurant Waiter

Landmark Restaurant Group
Williamsburg, IA
08.2021 - 03.2022
  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.

Sales Associate

Bath & Body Works
Williamsburg, IA
03.2021 - 08.2021
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers' needs.
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

High School Diploma -

English Valleys High School
North English, IA
04-2021

Skills

  • Temperature Control
  • Leak Testing
  • Brazing expertise
  • Welding safety
  • Defect Identification
  • Quality Inspection
  • Order Processing
  • Business Development
  • Upselling
  • Product Sales
  • Money Handling
  • Customer Service
  • Order Taking
  • Alcoholic beverage service
  • Menu knowledge
  • Food presentation
  • Service Quality
  • Item promotion

Accomplishments

While working at perkins I was promoted to service leader. I did that for a few months doing the mangers job.

Languages

English
Professional

References

References available upon request.

Timeline

Brazer

Whirlpool Corporation
07.2023 - Current

Restaurant Waiter

Perkins Family Restaurant
03.2022 - 02.2023

Restaurant Waiter

Landmark Restaurant Group
08.2021 - 03.2022

Sales Associate

Bath & Body Works
03.2021 - 08.2021

High School Diploma -

English Valleys High School

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