Holly Stotts
Coffeyville,KS
Summary
Detail-oriented Account Administrator with a robust background in administration, accounting, payroll, and human resources. Proven expertise in office management and customer service enhances team collaboration and fosters a productive work environment. Recognized for strong work ethic, reliability, and a proactive approach to problem-solving, consistently delivering trustworthy and dependable performance. Committed to driving organizational success through meticulous attention to detail and unwavering dedication to excellence.
Overview
16
16
years of professional experience
Work History
Account Administrator
Blue Cross Blue Shield of Kansas
07.2022 - Current
- Managed the renewal rating process, including rate calculations, broker commissions, and benefit comparisons to ensure accurate and timely renewals.
- Demonstrated strong attention to detail by proofreading documents, adhering to service level agreements, and preparing renewal presentations.
- Collaborated with brokers and group clients to deliver precise information regarding annual renewal packages and plan changes.
- Supported the Group Sales Advisor in servicing and retaining client groups through proactive communication and issue resolution.
- Educated group leaders and plan administrators on benefit structures and available plan options to facilitate informed decision-making.
- Generated and distributed quarterly and monthly reports for client groups and internal departments to support data-driven insights.
- Maintained office efficiency by ordering and managing supplies to support daily operations.
Accounts Payable / Payroll / HR Assistant
TCI Inc
11.2020 - 07.2022
- Prepared daily and weekly payroll for a team of 100 hourly employees, ensuring accuracy and timely processing.
- Processed company invoices and credit card receipts, maintaining organized records and supporting financial accountability.
- Provided backup support for both the Human Resources and Purchasing departments, contributing to cross-functional team efficiency.
- Assisted in planning the annual company picnic, coordinating logistics and enhancing employee engagement.
- Entered invoices into Timberline, updated account records, and identified aging balances to support financial tracking and collections.
- Managed supply orders for both office and shop, ensuring consistent availability of necessary materials.
- Supported month-end and year-end close processes, preparing statements, documents, and invoices to assist with financial reporting.
Payroll & Accounting Clerk
AZZ Inc
11.2014 - 11.2020
- Processed daily and weekly payroll for a team of 150 hourly employees, ensuring accuracy and compliance with company policies.
- Reviewed and reconciled expense reports, company credit card transactions, and petty cash to maintain financial integrity.
- Coordinated travel arrangements for company employees, managing bookings and itineraries efficiently.
- Founded and led an Activities Committee to promote employee engagement and boost workplace morale.
- Entered and maintained invoice records in Oracle, updated account information, and monitored aging balances for timely follow-up.
- Managed collections on past due accounts, improving cash flow and reducing outstanding balances.
- Assisted with month-end and year-end close processes, preparing financial statements, documentation, and invoices.
Accounts Payable Analyst
NPC International Inc.
09.2011 - 11.2014
- Maintained equipment warranty database for over 300 Pizza Hut and Wendy’s locations, ensuring timely tracking and updates.
- Supported month-end and year-end closings, contributing to the accuracy of the SAP accounting system.
- Coded invoices and documentation, maintaining organized and precise financial records.
- Reconciled monthly statements and transactions, ensuring up-to-date and accurate account records.
- Investigated vendor account inquiries, providing prompt and professional responses to resolve balance discrepancies.
Associate Manager
Sonic
06.2009 - 09.2011
- Coordinated schedules, workflows, and shift coverage to align staffing with business needs and ensure operational efficiency.
- Delegated daily responsibilities to team members to maximize productivity and meet performance goals.
- Conducted job interviews and led performance evaluations, delivering constructive feedback to support employee growth.
- Performed inventory audits to identify and address losses, contributing to cost control and accountability.
- Oversaw team development initiatives, aligning training with industry service standards to enhance customer satisfaction and loyalty.
- Designed and implemented hands-on training and performance monitoring programs, coaching employees for continuous improvement.
Education
Bachelor - Workforce Development Emphases in Human Resources
Pittsburg State University
12.2020
Associate of Science - Accounting
Labette Community College
05.2017
High School Diploma - undefined
Girard High School
05.2002
Skills
- Client support
- Customer account coordination
- Skilled in evaluating contracts
- Effective communication
- Strong organizational skills
- Attention to detail
- Critical thinking abilities
- Reliable deadline management
- Quick to adjust to new challenges
- Skilled in Excel, Word, and Outlook
- Knowledge of health insurance products
- Familiarity with organizational frameworks
Timeline
Account Administrator
Blue Cross Blue Shield of Kansas
07.2022 - Current
Accounts Payable / Payroll / HR Assistant
TCI Inc
11.2020 - 07.2022
Payroll & Accounting Clerk
AZZ Inc
11.2014 - 11.2020
Accounts Payable Analyst
NPC International Inc.
09.2011 - 11.2014
Associate Manager
Sonic
06.2009 - 09.2011
Associate of Science - Accounting
Labette Community College
High School Diploma - undefined
Girard High School
Bachelor - Workforce Development Emphases in Human Resources
Pittsburg State University
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