Holly Thompson
Valrico
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
years of professional experience
Work History
Leasing Professional
Two Addison Place
Pooler
03.2019 - 08.2019
- Maintained adherence to fair housing laws during leasing procedures.
- Developed comprehensive budgets for properties.
- Created maintenance schedules to ensure seamless operations.
- Utilized diverse sales strategies to boost client engagement.
- Verified rental eligibility via company's standard procedure.
- Facilitated tenant leases through negotiation, adhering to relevant laws and standards.
- Communicated urgent concerns to property manager ensuring timely resolution.
- Oversaw maintenance and repair requests.
- Marketed rental units via diverse media channels.
- Recorded tenant correspondence meticulously.
- Executed comprehensive vetting processes for applicants.
- Supported tenants in finding rental properties that aligned with their needs.
- Completed office responsibilities such as organizing files and fielding inquiries from potential clients.
- Prepared detailed documents on monthly leasing activities for managerial assessment.
- Conducted informative and personalized tours, resulting in new leases.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Processed applications from prospective tenants including conducting credit checks and verifying references.
- Built brand loyalty by delivering stellar leasing experience to residents.
- Encouraged prospective tenants to fill out applications after property tours.
First Key Holder
Fragrance Outlet
Pooler
11.2017 - 03.2019
- Enhanced sales by leveraging comprehensive product knowledge.
- Consistently conducted supply checks to maintain optimal store inventory.
- Ensured compliance with all company policies and procedures.
- Efficiently managed all aspects of opening, closing, and shift changes to maintain daily operations.
- Directed employees in meeting customer service standards.
- Maintained accuracy in cash handling by auditing tills at shift start and close.
- Oversaw key holder tasks including store opening and closing.
- Utilized POS systems effectively for accurate transaction handling.
- Monitored and guided employee operations for peak efficiency.
- Guided customers in choosing products and resolving issues.
- Mentored personnel on approaches to enhance work output and improve customer engagement.
Education
Associate of Applied Science - Business
Strayer University
Skills
- Customer Service Excellence
- Clear Communication Skills
- Conflict Resolution
- Detail-Oriented Approach
- Prioritization and Scheduling
- Collaborative Teamwork
- Results-Driven Approach
- Client Relations
Affiliations
Volunteer:
World Vision
- promoting awareness to the global needs of children such as housing, food insecurity, healthcare, water and education.
Arthritis Foundation
- Oversaw social media advertising
- Oversaw the Jingle Bell Walk
- Traveled to Washington DC and advocated for passage of a bill to raise funding for research into autoimmune disorders.
Timeline
Leasing Professional
Two Addison Place
03.2019 - 08.2019
First Key Holder
Fragrance Outlet
11.2017 - 03.2019
Associate of Applied Science - Business
Strayer University
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